Best Buy Reviews in Georgia, USA
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I purchased a Samsung dishwasher in Dec 2012 from a Best Buy store in Douglasville GA. It was on a clearance sale and was $499. I waited a few days and then picked it up from the store (it had to come from the wharehouse). I installed the dishwasher and it worked fine....
Sorry Customer Service | Best Buy review from Canton, Georgia
I went to Best Buy store #1186 in Canton GA. The employees I dealt with did not listen to my needs, and I ended up coming home with things I didn't need. I asked pointed questions, but I got wrong answers. It took me about an hour just to go through the checkout process. I got an attitude from employees when I wanted to return something. I was getting so frustrated my husband threatened to bring back everything we bought, and get a refund. An employee finally helped me with the return I made. This whole experience has left me with no desire to buy anything from Best Buy again.
No help in the store? The solution is place a phone order while standing in front the customer service person | Best Buy review from Snellville, Georgia
I went to the snellville, store in gwinnette county Ga. Prior to going to the store I call for info on a laptop computer. I was invited to place the order on the phone but I declined because I wanted to shop around. After spending 1 hour trying to get help from someone I did the ridiculous, while in the store I got on the phone, and was able to place the order, while standing about 100 ft from the employee, I asked him when could I pick it up? Then waved to him and said am right here. This snellville bestbuy is the worse for help in the store, dont go there,
Best Buy - Computing Back Office Department ***
I purchased a Mac Air on bestbuy.com on sales tax holiday. But the item is not available to pick up at that time. After one week, I received an email from bestbuy said that my order has been cancelled. I called the computing back office department three times and tried to replace my order at the same price without sales taxes. Every time after negotiate for a long time, they agreed to offer me the same deal. But when I gave credit card number, they just repeat a wrong number again and again and then cut my line. This is the most terrible customer service I ever had. I have four bars signal. They disconnected my call again and again and tried to make me think its my signal problem. I called the customer service to solve problem not to make the problem worse.
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Horrible service | Best Buy review from Atlanta, Georgia
In Greensboro north carolina I attempted to buy a mac book. After waiting around for an hour at the table, I received an attitude from one employee and watched the rest of the employees stand around an ignore what could be a 1500 dollar sale. I left Bestbuy dissapointed and empty handed. I hate bestbuy and everything they stand for. The service is less than mediocre, so it was very poor. Not only is Bestbuy awful, but the showroom concept of a store is obsolete. I am looking forward to the day when this commercial empire collapses to its doom.
Price jumps with no explanation | Best Buy review from Atlanta, Georgia
Kindle with best buy in Athens ga . Was the most unprofessional individual I have ever tried to buy a computer with . He just lost a 2k a year customer for best buy . With the $427 sale tonight . He couldn't explain why he had to add $30 to the sale . He resorted to talking to me like I was in pre k . This is not the last place I will be letting people know to avoid kindle in Athens best buy. Best buy needs to reconsider who the employ and how they train their employees it is sad that they resort to childlike tactics as a manager
Insignia Blue Ray Player | Best Buy review from Atlanta, Georgia
Insignia is no longer providing updates for many of their Blue Ray players. This is a issue since new movies require a firmware update. They stated that they will no longer support new firmware and to buy a new Insignia blue ray player. Well F them. A customer service person said that I should buy Sony products because they have better support for the products they sell. Not really sure what to do but I am planning to video me smashing it in Best Buy on the floor if they do not offer to make me whole. Never buy Insignia products.
I pre-ordered the HTC One on 4/5. It was released on 4/19. It's the evening of 4/22 and my order is STILL being processed! I called customer service and they were nonchalant! This is horrible customer service. They put on this whole charade about pre-ordering and then...
I ordered laptop online...found it cheaper...checked...Best Buy had NOT processed order...I cancelled order...per BB's protocol...bought other computer. BB sent cancelled order anyway...charged my bank ($948.75). I am now overdrawn...returned BB computer...was...
Stove does not come with broiler pan | Best Buy review from Hiram, Georgia
we bought a 800.00 fridgedaire stove, it was delivered this morning, after delivery men left ! Noticed there was no broiler pan. I went to Best Buy and was. Informed this stove does not include a broiler pan, comes with a broiler but no pan!! Went to fridgedaire website and it's 80.00 for pan. I did not ask if it came with pan because any other stove we purchased came with one. Best Buy had a stove for 319.00 that came with pan but not an 800.00 one!! What a rip off!!!I will never shop at Best Buy again!
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