PURCHASED EXPENSIVE DELL COMPUTER PAID OVER $300 TO HAVE SET UP IN HOME.COMPUTER ONLY WORKED 2 HOURS tOOK 5 DAYS TO GET TECHNICIAN BACK TO HOUSE TO BE TOLD COMPUTER FAULTY. BEST BUY INSISTING THAT WE BRING COMPUTER BACK TO STORE WOULD GIVE NO INDICATION ON WHEN...
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2 comments
Anonymous
#626552

Oh man, I've gotta agree with Simon. But the customer service does suck the big one.

What they SHOULD have done is comeback with a good computer and do the second setup no charge.

Afterall, they did sell that piece of *** to you in the first place. But that would be real customer service.

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#393933 Review #393933 is a subjective opinion of poster.

Best Buy don't send me text messages at 2:30am

Best Buy sent me a text message at 2:30 am. I do not want any text messages from Best Buy. Best Buy sent me a text message at 2:30 am. I do not want any text messages from Best Buy.Best Buy sent me a text message at 2:30 am. I do not want any text messages from Best Buy. Best Buy sent me a text message at 2:30 am. I do not want any text messages from Best Buy.Best Buy sent me a text message at 2:30 am. I do not want any text messages from Best Buy. Best Buy sent me a text message at 2:30 am. I do not want any text messages from Best Buy.Best Buy sent me a text message at 2:30 am. I do not want any text messages from Best Buy. Best Buy sent me a text message at 2:30 am. I do not want any text messages from Best Buy.
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1 comment
Anonymous
#417827

you are a (blank) . Best Buy does NOT send text messages out.

The text message you received is a SCAM. :grin

Review
#289236 Review #289236 is a subjective opinion of poster.
I tried to return an item bought at this store and suggested by an associate. This did not work for me and because of ill health, I was not able to return in within the so called 30 days period. They were unable to locate my cash sale and refused to allow me to buy the...
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3 comments
Anonymous
#416194

So you don't have the reciept and you admit it was outside of the return policy and you're pissed because they won't take it back? That makes no sense.

And your age has nothing to do with the return policy. It is the same for everyone.

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#282353 Review #282353 is a subjective opinion of poster.

Poor one to one service, | Best Buy review from West Palm Beach, Florida

I brought my laptop in to get some info as to how I hook up to my TV, the individual at the door was to busy (or distracted by something) to direct me to the correct dept, however a yount lady did direct me to the customer service. Customer service wasn't any bettar, individual was someplace else trying to serve me, sent me on my merry way to aisle over there, I purchased some cables , which are wrong, How does someone get a wow service no a days. Could you suggest where I can go, Walmart, Red Target or do you have Future Shop in our area. frustrated customer Lawrence
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2 comments
Anonymous
#380517

:cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry

Anonymous
#380463

Hey, reading your grammar makes me feel you would be better served at Walmart. If you're going to any retailer thinking they're going to know anything about computers that's your first problem.

Assuming that the store did have a good computer person in the PC dept, that still doesn't mean the person working the front door is going to have a clue what you need. At Best Buy that's usually the loss prevention guy and all he does is say hello to people on their way in, and check people if they set off the alarms on the way out.

Did you really go to a store for customer service on Black Friday? HAHAHAHAHAHAHAHA

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#277230 Review #277230 is a subjective opinion of poster.

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