Best Buy Manager Reviews in Sanford, Florida
No return | Best Buy in Sanford, Florida
Purchased a LED TV September 28, 2013. Best Buy apparently has a two week return policy. October 4, 2013 departed on a European trip for 17 days. Upon our return, scheduled to have the TV mounted on a bracket and the TV screen was cracked in the box. The box had no visible damage. Went to return the TV and was told of return policy. Explained that we were out of country, didn't matter. Was offered a discount on a different TV. Asked for a receipt to leave the TV there, NO!. Asked for another manager, NO HELP. Left the TV and went across the street and bought a new one at HH Gregg. Filed complaint with credit card company and, after three attempts, lost the argument because we did not have receipt for the return (see above). Never again, Best Buy!
Best Buy Manager
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