Best Buy Reviews in Jacksonville, Florida
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Hello, For approximately over a month now, I have had nothing but issues with Best Buy. I called corporate and was told I would receive a callback...never did. Never have I been so dissatisfied with a company! I just had to cancel my entire order (which I did not want...
Best Buy Customer Care
Reason of review
Poor customer service
I purchased two phones through best buy on December 9, 2013. The promotion was to activate new lines with a carrier and a $100.00 gift card was to be issued via email for each line. Two weeks after activation of the phones the gift cards had not been issued because...
Best Buy Gift Card
I have spent thousands at Best Buy this year and in past years. This particular store although courteous on greeting, needs lessons in manners with their return counter. When I went this year to return a particular item, a cable box shelf for a flat screen, I was ...
I hate GEEK SQUAD | Best Buy review from Jacksonville, Florida
I have spent the past week and a half running to best buy to find out when I will have a working laptop. After being ripped off for the diagnostic service, I learned I had to buy a new hard drive. My first trip to the Geek Squad counter was to purchase the hard drive. Four days later, I got a call asking me to come back into the store with a reinstall CD. (Why didn't they ask me to bring it the FIRST TWO times I was in the store??). After a fruitless search for the "must have" CD I went back for the 2nd return visit teling them I did not have a reinstall CD. The smart *** clerk informed me that my laptop wouldn't have a CD. They said they would install my operating system and it would be another three days. Four days later, I have a laptop that is now running very, very slow. When I went back AGAIN I was told to call the 800 number (Yes, I purchased the tech support program.) What other company can take your money and return soemthing to you that is "sorta" working!
Unfare return policy | Best Buy review from Jacksonville, Florida
We asked our gift givers to purchase our electronic gifts for us at Best Buy. In the past few years we have spent thousands of dollars there. One gift was past a thirty day return limit and Best Buys refuses to refund the purchase even though it is an item they still carry and the return item is still new and in the original box. I have a reciept but Best Buy says they will not consider refunds past 30 days. I have no use for this item and even though I have been purchased thousands of dollars of electonics at Best Buy in the past few years they are stiffing me with this useless gift.
Bestbuy employees pissed me off | Best Buy review from Jacksonville, Florida
i went to bestbuy store in orange park, florida, i touched digital cameras couple times and the *** alarms went off and an employee approached me and threatened if i do it 1 more time she will throw me out of store! my god! i could not believe my ears! So go buy on internet, don't bother with bestbuy, let them die! i repeat: i went to bestbuy store in orange park, florida, i touched digital cameras couple times and the *** alarms went off and an employee approached me and threatened if i do it 1 more time she will throw me out of store! my god! i could not believe my ears! So go buy on internet, don't bother with bestbuy, let them die!
Best Buys online chat help personnel was far from helpful!
I spent 2 weeks looking at computers to decide which laptop I wanted to purchase. This morning I went online and finally decided on one at Best Buy; but first I wanted a couple of questions answered through there online chat. I had the unfortunate pleasure of speaking with "Dahnelle". They were incredibly rude and defensive through out the entire conversation. Every time I asked a question, I received an unsatisfactory response. I tried to explain we were talking about 2 difference things. Instead of listening to what I was asking the individual got mad, sent me the following message and hung up (disconnected from chat). "Dahnelle: If you know all the answers why are you asking us?" If it were not for the kind man who answered the phone when I called the 1800 number, best buy would have surely lost a $700 sale just because of one cranky employee.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Best Buy? What happened? What can we help you with?