Best Buy Deal Reviews in Florida, USA
(3 of 55 reviews match)
Best Buy in Tampa, Florida - FALSE ADVERTISING
went to purchase a bundle deal that was offer in the bb ad for $349.- at time of ck-out the item rang up $449.- I ask to speak to a manager instead they called a rep lead from the game dept he was very rude and a lair and tells me there is nothing he can do and walks away ..so I ask to speak to the store manager here comes another lead rep and tells me ok it is the same item we will honor the price give me a minute I will be right back here I waited 30 minutes and she never shows up so I asked once again to speak to the store manager which then I was told was not avail she was interviewing new hires so they get the manager from the geek sq after explaining the problem she calls to the back to see what happen to the lead rep and tells me shes coming now here the 2 rep show up with some copy about misprint and a extra copy for me now really why would I need a copy ..so we all know thats what they were both doing back there that took 30 minutes the first rude rep try to tell me that was posted by the console if it was why did he not get it immediately because we all know that ad was not posted any where in the store to start with I could not find the item and one of the store rep give me the item from the shelf when I showed him the ad..I am an elite best buy customer never had such a worst experience than this one no customer should ever be treated like this no matter what the situation is .. (citrus park best buy )
Best Buy Deal
Reason of review
Poor customer service
Let the company propose a solution
Plasma TV cracked from INSIDE. Technician agreed that it came from inside at our house. We are informed a week later, after multiple attempts to get information, that the warranty will not be honored. Best Buy refuses to give me anything in writing about the refusal to...
Best Buy Deal
Best Buy in Miami, Florida - Free TV with room 3 wk. delivery
Bought new living room set with free tv. Wife in Texas, me in Florida. Called to schedule delivery of furniture, was then told the tv comes from Best Buy and would take 10 to 14 days to deliver, when we called to complain, we were told we should have read the fine print.Had to cancel Direct TV installation, because we had no tv. They told us we could cancel our order, but wife needed her furniture. Called back to see if something could be done, told us it would take 3 wks., was coming from Best Buy warehouse in Missouri. Two more CEO's that'll get a big bonus for incompetence, any one ever hear of efficiency. Told wife not to call again, figured that it would take even longer. Never will deal with these buffoons again !
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