Wanted to ask about an appliance and when calling store got the corp. line.
They told me stores do not answer calls from public any more!
I wanted to know if while showing one fridge on hand , it was the floor model or new, and I wanted two and wanted to know if i could buy floor model if on hand one new. Could not get answer for this and corp said they could not contact store for me. Also had pc there for repair. Wanted to make sure it was there before I paid for taxi.
Tracking showed it back so I went. Wasn't there , took three trips to get it at 60 bucks a pop for taxi. All could have been avoided if they answer phone.
And now the pc support has doubled 100 to 200 a year. NO MORE BEST BUY FOR ME!.
User's recommendation: go elsewhere.
Preferred solution: alternative vendor .
Best Buy Cons: There is no way of telling what is available in the store.
Location: 8210 Concord Mills Boulevard, Concord, NC 28027
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