I fell in one of their stsores,was transported to hospital by EMS, and xray revealed I had broken my arm. Store never called me to see what kind of injuy I had.
No follow up at all from Best Buy. I am disappointed that Best Buy has so little regard for their customers that they don't call you when something like this happens in their store. My neighbor had a fall in one of the well known hotel chains but was not injured and did not require any medical treatment, but the hotel called her several times to follow up. I think Best Buy could stand to learn some better customer skills.
Since my arm is in a cast people wherever I am ask what happened. I tell them Best Buy and that I have never heard from the store!
Reason of review: Poor customer service.