30830 Orchard Lake Rd, Farmington Hills, MI 48334, USA
Not resolved

I tried to make a purchase at the store in Farmington Hills Michigan with their Price Match Guarantee to find out they only match prices from brick and mortar stores IF the price is not much less than theirs. I wanted to buy a PXM921 Canon printer listed for $79.99 at Best Buy but they refused to match Micro Center's price of $39.99.

They claimed it was a different product. However they did offer the Amazon price of $69. I wrote a complaint to the corporate office with no response. This was in June 2018.

I simply traveled a few miles farther to Micro Center in Madison Hts, MI to buy the same printer and compared the model numbers. They were the same.

Product or Service Mentioned: Best Buy Customer Care.

Reason of review: Pricing issue.

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