Item #5041656 Igloo 10 cubic feet refridgerator advertised for $224.99. My husband went online to order.
The website said it could not be shipped to store or delivered to our home. So he called customer service, which first transferred him to a store that was closed. Then he called back and they said that this product was only available in the Midwest. If it is not available in all areas, then it should stated that on their website.
Instead they told him to pick another one.
We have purchased quite a few electronic products from Best Buy in the past, but after this experience, we will shop somewhere else. FALSE ADVERTISEMENT.
Product or Service Mentioned: Best Buy Website.
Reason of review: Poor customer service.
Monetary Loss: $225.
Preferred solution: Deliver product or service ordered.
I didn't like: I did not like false advertisement.