Best Buy - Failed printer
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New ReviewerI just wanted to tell you how upset I am with your 46383 location and that I not my family ever make another purchase with best buy , I purchased an hp 7100 printer from there Dec of 2020 , here it is 3 months later and my printer has a fault that won't allow it to work , I called the valpo location and all they said was not their problem to call hp and since I don't buy the protection from them they won't help in any way , this is absolutely absurd for them to treat a customer this way with a product that is 3 MONTHS OLD..... I have purchased numerous tvs , stereo equipment , deep freezers and many odds and ends with best buy for many years luckily without trouble , but never again....
Anyone else would have just exchanged it without hastle , not you !!!!!
These are unacceptable business practices and I will be sure to spread the word as far as possible , thanx to being a steelworker and social media .... Hope you got rich off screwing over one person because it won't be me ever again !!!!
Monetary Loss: $250.
Preferred solution: Let the company propose a solution.
Best Buy Pros: Was bothered with my issue.
Best Buy Cons: Custom service and warranty.
Location: 91 Silhavy Road, Valparaiso, IN 46383
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