If you dont like feeling like grease in the cogs of a indifferent machine then stay away from Best Buy! Ordered washer/dryer install and removal of old.
Had to wait four days but was ok with that. They never showed up spent hours on phone tracking down equipment, they wont do anything for you they make the customer do all the leg work and refuse to cancel order as they show system has in transit but cant find it. Spend the next day and a half calling different people in different departments all reading from the same script and all say they do not have the authority to do anything other then once they find it they will put it back in the "pipeline" and that I should just wait and see if it shows up next week. ?
What a messed up company! They do NOT value their customers! They dont care! and if the automated multi tier multi vendor auto program doesn't work properly, they just figure that lost unhappy customer is just the cost of doing business!
Very Sad! One this is for sure; You can NOT count on Best Buy
Product or Service Mentioned: Best Buy Washer And Dryer Installation.
Reason of review: Poor customer service.