I purchased an "open box" LG microwave oven in 2014 and was told that it was a floor model which explained the open box. Shortly after installation I had to call for repairs and the repairman that came to work on it informed me that it was a 2011 model!
So I have purchased a microwave oven in 2014 that is already 3 years old! Of course this information was not revealed before the purchase was made and once the purchase is made, any problems are between you and the manufacturer.
Upon complaining to BestBuy corporate offices, nothing was done to make this right. Will never shop at BestBuy again!
Product or Service Mentioned: Best Buy Installation.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Best Buy Cons: Misrepresentaion, Misrepresentation.