Not resolved
Customer service

I bought a washer and dryer in my springfield, mo store to be delivered. Two days later I received an email saying that my order had been changed to store pickup.

The next day I received an email saying that my order had been cancelled. I called the number on the email and after waiting 25 minutes I was told that this was an in-store purchase and that their customer service call in number couldn't help me. Can't imagine what the customer service would be like once the appliances were actually delivered.

Be warned!! I will tell everyone I know to avoid Best Buy

Product or Service Mentioned: Best Buy Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

I didn't like: Bad service after purchase.

Company wrote 0 private or public responses to the review from Sep 30, 2017.
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