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Purchased a car dash cam Insigna Model NS-DCDCHH2. I purchased it on line and picked it up at the local Best Buy in Port Richey FL.
I didn't open the box until a few days later when I was going to install the camera .
I discovered an important part missing, the suction cup to mount the unit to the windshield. I returned to the store, explained what I discovered and hoped for a resolution.
The store would not do anything for me, it wouldn't accept the unit back for exchange, it's my problem.
I contacted customer service on line, explained, and they said go back to store. All I want is a suction cup. So I now had a camera that was useless.
Thank goodness for Amazon.
They sell an aftermarket mounting that I purchased to use the camera
Moral of the story: DONT TRUST THE STORE, Open the box in the store before you leave. Especially at Best Buy.
User's recommendation: DONT TRUST THE STORE, OPEN THE BOX BEFORE YOU LEAVE THE "BEST BUY" STORE.
Monetary Loss: $106.
Preferred solution: Full refund.
Location: Port Richey, FL 34668