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3.0

Purchased a car dash cam Insigna Model NS-DCDCHH2. I purchased it on line and picked it up at the local Best Buy in Port Richey FL.

I didn't open the box until a few days later when I was going to install the camera .

I discovered an important part missing, the suction cup to mount the unit to the windshield. I returned to the store, explained what I discovered and hoped for a resolution.

The store would not do anything for me, it wouldn't accept the unit back for exchange, it's my problem.

I contacted customer service on line, explained, and they said go back to store. All I want is a suction cup. So I now had a camera that was useless.

Thank goodness for Amazon.

They sell an aftermarket mounting that I purchased to use the camera

Moral of the story: DONT TRUST THE STORE, Open the box in the store before you leave. Especially at Best Buy.

User's recommendation: DONT TRUST THE STORE, OPEN THE BOX BEFORE YOU LEAVE THE "BEST BUY" STORE.

Monetary Loss: $106.

Preferred solution: Full refund.

Location: Port Richey, FL 34668

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