We bought a 23" Insignia LCD tv from Best Buy 3 years ago. The picture is now bright yellow and not clear at all.
After calling Best Buy they told me I should have bought an extended warrantee and that I was basically SOL. I will never again enter a Best Buy store. It really annoys me that a Giant company like Best Buy will sell their brand, Insignia, and not stand behind it.
This was not a cheap TV, but at this rate, our high dollar tv was a disposable model. The reputation of Best Buy will slowly spread thanks to people like us that are tired of being taken advantage of!!