After getting a virus on my PC that locked me out of the internet, I called the Geek Squad for help. After quoting me a ridiculous price ($200 to drag my hard drive in to the store- more for someone to make a home visit) - they talked me into investing in their new Whole Home tech support bundle, promising that for a $69.99 down payment and $19.99 a month fee (and 1-year commitment)- they could fix my problem.
It seemed cheaper than the $200- but then I find out that only offers a "discount" on virus removal. AND- they are only available via phone Mon-Fri 9-6 (when most of us are working!). I ended up finding the steps to fix the problem myself online.... something the Geeks could easily have helped me with in a couple of minutes.
Instead they choose to try to extort more money.
This is a total and complete RIP OFF. Don't fall for it like I did.