Best Buy Shipping Service Reviews in Washington, District Of Columbia
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Best Buy bait and switch
An Acer A100 tablet was offered for $189. Even though several locations claimed availability, I was told they were not available only after I entered all my credit card and personal information. In addition, I received emails confirming that the purchase was made and telling me to call Customer Service to have the unit shipped for free. After talking to Customer Service 4 times, I was still told there were no units available. and if they were, there was no shipping available for that unit. The normal price was for this unit around $350. 2 Days later, I see they are still on sale on the BB website. This time for $249. Again, when I went to the locations, and called Customer Service, they claim that no units are available. There were never an minimums mentioned on the site. I have customer service on the phone while writing this. I told them to check any store throughout the country and any warehouses. There are non available even though the website clearly says there is availability. I can understand if the website is not up to the minute accurate, but it's been four days and only the price has changed. But no "out of stock" or "not available at this time" message is posted by the item.
Best Buy Shipping Service
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