I entered the store in Bloomington Indiana. I brought my Sirius radio and asked if they had an antenna for it.
The female associate at the CX stand stated "no" and "you cannot be in the store without a mask". She said this very sternly without even asking if there is a reason I was not wearing one.
I simply left the store as it was apparent she was looking for an argument.
It's bad enough to not be able to safely wear a mask. It's worse to have to justify myself to a teenage or barely 20 representative.
User's recommendation: Unless they change employees, or perhaps policies" I'd just shop elsewhere.
Product or Service Mentioned: Sirius Xm Radio Radio.
Preferred solution: Let the company propose a solution.
Best Buy Cons: I was not allowed to shop for a replacement, Customer service does not exist as near as i can tell.
Location: 2858 East 3rd Street, Bloomington, IN 47401