1 comment

They promised an oven delivery three weeks after I ordered. I waited three weeks without a working oven at home, and then a couple of days before delivery they tell me it's delayed another five weeks.

I say I cannot wait that long and ask them what they will do to make it up to me and they say they won't do anything. I ask for a replacement oven, which is more expensive, but I'm willing to pay half of the additional cost. Again, no response.

They don't seem to care that they are breaking a promise which I relied on. I would not have purchased the oven from them if I knew this.

Product or Service Mentioned: Best Buy Replacement.

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Your solution seems rather straight forward to me. Cancel the order and go somewhere else.

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