Best Buy Phone Numbers and Emails

Toll-Free Number:

  • (888) 237-8289
    Best Buy Main

Customer Service:

  • (800) 365-0292
    Best Buy Card
  • (888) 237-8289
    Best Buy Main
  • (800) 433-5778
    Geek Squad
  • (800) 566-7498
    Product Recalls And Safety Alerts
  • (800) 304-1259
    Return And Exchange
  • (877) 702-2211
    Return And Exchange

Headquarters:

  • (612) 291-1000

Best Buy Emails:

Affiliate Program
Customer Service
Legal
DMCA Inquiries, Privacy Inquiries, Privacy Inquiries (California), Privacy Inquiries (Nevada)
Media
Advertising Inquiries, Press Inquiries
More phone numbers and emails Less phone numbers and emails

Best Buy Contact Information

Best Buy Website:

Best Buy Online Chat:

Corporate Office Address:

Best Buy, Inc.
7601 Penn Avenue South
Richfield, Minnesota 55423-3645
United States

Other Info (opening hours):

Hours:

Daily: 24/7

Fax:

+1612-292-2323
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Best Buy Rating Based on 1.4K Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

Summary of Best Buy Customer Service Calls

2.4K TOTAL
CALLS
05:57 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Best Buy Customer Service?

Payments and Charges Question:

  • “Pay bill”
  • “Wrong payment”
  • “Payment”

Cards Question:

  • “Credit card”
  • “Report credit card payment”
  • “Lost card”

Request for Information Question:

  • “I need to talk with customer servic”
  • “Assistance”
  • “Consultar estatus de tarjeta”

Shipping and Delivery Question:

  • “Delivery is late”
  • “Delivert”
  • “Order not arrived”

Return/ Replace Question:

  • “I need to return a digital software that I did not need or use purchased 3/19/2021”
  • “My phone is giving me restarting problem. I need a replacement ASAP”
  • “Return”

Product/ Service Question:

  • “Damage at installation”
  • “Camera does not work on my new laptop”
  • “Order Apple Mac air”

Activation/ Cancellation Question:

  • “Cancel credit card”
  • “I can't seem To get on cancellation by the Geek Squad I can't get ahold of this buy in factor here so were store out of the state of Minnesota I've ever been it Best Buy they promised me they would call me about time to install for employment nobody”
  • “Cancel a purchase for”

Staff Question:

  • “Unsatisfied customer service”
  • “Customer service complaint”
  • “I paid for a year of Geek Squad servicing beginning in February of last year. I received no services for the entire yearwhich had now expired. I need to speak with customer service.”

Account Question:

  • “To ascertain if my monthly balance has been debted”
  • “Dispute current balance”
  • “Unable to create my online account”

Refund Question:

  • “Refund”
  • “Refund price match”
  • “Refund for belkin cable”

Website/ Application Question:

  • “Order online adjust price”
  • “I am trying to place an order online and they are sending the code to my old phone number”
  • “Website misguidance”

Employment Question:

  • “Pay off”

Other Question:

  • “Repair computer”
  • “I have a problem”
  • “Customer servixe”

About

Best Buy Return Policy
To read more: https://www.bestbuy.com/site/help-topics/orders-returns-exchanges-policy/pcmcat316000050002.c
Best Buy Delivery Policy
To read more: https://www.bestbuy.com/site/global/free-shipping/pcmcat276800050002.c
Best Buy Terms of Service
To read more: https://www.bestbuy.com/site/help-topics/terms-and-conditions/pcmcat204400050067.c
Best Buy Privacy Policy
To read more: https://www.bestbuy.com/site/help-topics/privacy-policy/pcmcat204400050062.c
Top Best Buy Services

Customer Care, Manager, Shipping Service

Top Best Buy Products

Credit Card, Gift Card, Website

Best Buy Pros and Cons

Pros: Convenient location, Price, Wide variety of products, Products, I stopped shopping at best buy

Cons: Poor customer service, Delivery was terible, Slow to assist, Bait-and-switch tactics, Awful return policy

Related Companies

Geek Squad, Pacific Sales, Insignia, Best Buy Canada, Dealtree

Summary

Best Buy, Inc. is a company of a public type founded in 1983 in Minnesota. It is headquartered in Richfield, Minnesota. At the present time the company is on the Fortune 100 lists. Best Buy is the leading company in the retail of consumer electronics in the US and Canada. The revenue of the company is $30,8 billion. Best Buy employs 140.000 people. The watchword of the company is: "Thousands of possibilities". Best Buy was the first company to sell DVDs, DVD hardware and software. In 2004 Best Buy was named the best company of the year and one of the most generous corporations by Forbes.

Best Buy reviews and complaints

Best Buy is ranked 363 out of 1906 in Appliances and Electronics category

Area Served

USA, Worldwide, Canada, Asia

Payment Methods

VISAPayPalMasterCardDiscoverAmerican Express

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