Best Buy Phone Numbers and Emails

Toll-Free Number:

  • (888) 237-8289
    Best Buy Main

Customer Service:

  • (800) 365-0292
    Best Buy Card
  • (888) 237-8289
    Best Buy Main
  • (800) 433-5778
    Geek Squad
  • (800) 566-7498
    Product Recalls And Safety Alerts
  • (800) 304-1259
    Return And Exchange
  • (877) 702-2211
    Return And Exchange

Headquarters:

  • (612) 291-1000

Investors/ Franchising:

  • (866) 758-1457

Best Buy Emails:

Customer Service
Investors/ Franchising
Legal
CCPA Inquiries, DMCA Inquiries, Privacy Inquiries, Privacy Inquiries (Nevada)
Media
Advertising Inquiries, Affiliates, Press Inquiries
More phone numbers and emails Less phone numbers and emails

Best Buy Contact Information

Best Buy Website:

Best Buy Online Chat:

Corporate Office Address:

Best Buy Co., Inc.
7601 Penn Avenue South
Richfield, Minnesota 55423-3645
United States

Other Info (opening hours):

Hours:

Daily: 24/7

Fax:

+1612-292-2323
Edit Business Info

Best Buy Rating Based on 1.6K Reviews

Rating details

1.9
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

Summary of Best Buy Customer Service Calls

5.2K TOTAL
CALLS
06:43 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Best Buy Customer Service?

Payments and Charges Question:

  • “Payment”
  • “Billing problem from Gerk Squad”
  • “To pay my bill online payment”

Cards Question:

  • “Sign up for a credit card for a ps 5”
  • “Credit card”
  • “Credit card account”

Shipping and Delivery Question:

  • “Delivery”
  • “Failed deliveryt”
  • “Delayed Delivery”

Request for Information Question:

  • “Some question about some product I'm buy it”
  • Question about sale item
  • “Check the status of my order delivery date”

Product/ Service Question:

  • “Buying tv problems”
  • “I had a problem buying an Xbox series X”
  • “Broken computer screen”

Return/ Replace Question:

  • “Return did not receive all money”
  • “My money doesn't return to my visa card”
  • “Return the product”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel card”
  • “Cancel”

Account Question:

  • “Account balance”
  • “Close account”
  • “Pay on account”

Staff Question:

  • “Customer service”
  • “Customer service complaint”
  • “My refrigerator needs service”

Refund Question:

  • “Refund status”
  • “Purchase & refund”
  • “Refund for returned products”

Employment Question:

  • “Pay off”
  • “Payoff”
  • “Pay off bill”

Website/ Application Question:

  • “About the buildings on the website”
  • “Can’t complete order online...address incorrectly auto checks”
  • “Order online adjust price”

Other Question:

  • “Got a call trying to figure it out”
  • “Missing package”
  • “Donde está mi paquete no lo recibido”

About

Best Buy Return Policy
To read more: https://www.bestbuy.com/site/help-topics/orders-returns-exchanges-policy/pcmcat316000050002.c
Best Buy Delivery Policy
To read more: https://www.bestbuy.com/site/global/free-shipping/pcmcat276800050002.c
Best Buy Terms of Service
To read more: https://www.bestbuy.com/site/help-topics/terms-and-conditions/pcmcat204400050067.c
Best Buy Privacy Policy
To read more: https://www.bestbuy.com/site/help-topics/privacy-policy/pcmcat204400050062.c
Top Best Buy Services

Customer Care, Manager, Shipping Service

Top Best Buy Products

Credit Card, Gift Card, Website

Best Buy Pros and Cons

Pros: Convenient location, Price, Wide variety of products, Selection, Products

Cons: Poor customer service, Delivery sucks, Slow to assist, Your bait and switch tactics, Awful return policy

Related Companies

Geek Squad, Insignia, Pacific Sales, Best Buy Canada, Dealtree

Summary

Best Buy, Inc. is a company of a public type founded in 1983 in Minnesota. It is headquartered in Richfield, Minnesota. At the present time the company is on the Fortune 100 lists. Best Buy is the leading company in the retail of consumer electronics in the US and Canada. The revenue of the company is $30,8 billion. Best Buy employs 140.000 people. The watchword of the company is: "Thousands of possibilities". Best Buy was the first company to sell DVDs, DVD hardware and software. In 2004 Best Buy was named the best company of the year and one of the most generous corporations by Forbes.

Best Buy reviews and complaints

Best Buy is ranked 347 out of 2030 in Appliances and Electronics category

Area Served

USA, Worldwide, Canada, Asia

Payment Methods

VISAPayPalMasterCardDiscoverAmerican Express

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