Best Buy Phone Numbers and Emails

Toll-Free Number:

  • (888) 237-8289
    Best Buy Main

Customer Service:

  • (800) 365-0292
    Best Buy Card
  • (888) 237-8289
    Best Buy Main
  • (800) 433-5778
    Geek Squad
  • (800) 566-7498
    Product Recalls And Safety Alerts
  • (800) 304-1259
    Return And Exchange
  • (877) 702-2211
    Return And Exchange


  • (612) 291-1000

Best Buy Emails:

Customer Service
CCPA Inquiries, DMCA Inquiries, Privacy Inquiries, Privacy Inquiries (Nevada)
Advertising Inquiries, Affiliates, Press Inquiries
More phone numbers and emails Less phone numbers and emails

Best Buy Contact Information

Best Buy Website:

Best Buy Online Chat:

Corporate Office Address:

Best Buy, Inc.
7601 Penn Avenue South
Richfield, Minnesota 55423-3645
United States

Other Info (opening hours):


Daily: 24/7


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Best Buy Rating Based on 1.5K Reviews

Rating details

more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Best Buy Customer Service Calls

05:41 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Best Buy Customer Service?

Payments and Charges Question:

  • “I need to pay my bill”
  • “Make payments”
  • “Billing issue”

Cards Question:

  • “Can't make a purchase with BB card”
  • “Best buy card”
  • “Credit card”

Shipping and Delivery Question:

  • “Delivered”
  • “Have not received my credit card”
  • “Order not arrived”

Request for Information Question:

  • “Question about "trend micro yearly plan888 $42.49”
  • “Check repair status”
  • “About a store”

Product/ Service Question:

  • “Store number doesn't work”
  • “Damage item”
  • “Damage during delivery”

Return/ Replace Question:

  • “Replace fridge ice maker”
  • “Return help”
  • “Return”

Activation/ Cancellation Question:

  • “Cancel item”
  • “Cancel anti virus”
  • “Cancel replacement appliance”

Account Question:

  • “Need my balance on billing statement”
  • “Unable to create my online account”
  • “Issue with online account”

Staff Question:

  • “Complain about customer service”
  • “Waiting for a service call”
  • “Set up phone service”

Refund Question:

  • “Delayed order refund price wrong”
  • “Refund”
  • “Refund credit”

Website/ Application Question:

  • “About the buildings on the website”
  • “Can’t complete order online...address incorrectly auto checks”
  • “Order online adjust price”

Employment Question:

  • “Pay off bill”
  • “Pay off”
  • “Contacted by store after hours wanted to call back , Miami Beach regarding a job”

Other Question:

  • “Compras”
  • “Orders”
  • “Price match”


Best Buy Return Policy
To read more:
Best Buy Delivery Policy
To read more:
Best Buy Terms of Service
To read more:
Best Buy Privacy Policy
To read more:
Top Best Buy Services

Customer Care, Manager, Shipping Service

Top Best Buy Products

Credit Card, Gift Card, Website

Best Buy Pros and Cons

Pros: Convenient location, Price, Wide variety of products, Products, Wide variety of electronic products

Cons: Poor customer service, Delivery was terible, Slow to assist, Bait-and-switch tactics, Awful return policy

Related Companies

Geek Squad, Insignia, Pacific Sales, Best Buy Canada, Dealtree


Best Buy, Inc. is a company of a public type founded in 1983 in Minnesota. It is headquartered in Richfield, Minnesota. At the present time the company is on the Fortune 100 lists. Best Buy is the leading company in the retail of consumer electronics in the US and Canada. The revenue of the company is $30,8 billion. Best Buy employs 140.000 people. The watchword of the company is: "Thousands of possibilities". Best Buy was the first company to sell DVDs, DVD hardware and software. In 2004 Best Buy was named the best company of the year and one of the most generous corporations by Forbes.

Best Buy reviews and complaints

Best Buy is ranked 396 out of 2013 in Appliances and Electronics category

Area Served

USA, Worldwide, Canada, Asia

Payment Methods

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