Contact Best Buy Customer Service
Best Buy Phone Numbers and Emails
Toll-Free Number:
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(888) 237-8289
Customer Service:
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(800) 433-5778Geek Squad
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(800) 566-7498Product Recalls And Safety Alerts
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(800) 304-1259Return And Exchange
Best Buy Emails:
Contact Information
Best Buy Website:
Best Buy Help Center:
Corporate Office Address:
Fax:
How Good is Best Buy's Customer Service?
Summary of Best Buy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Best Buy?
Payments and Charges Question:
- “Charge not authorized”
- “Charge on my account I didn't charge”
- “Best Buy charged my account for membership or warranty on a product I didn’t purchase and charged account for a gift card I didn’t purchase. I was told all transactions on the account on the day in question were deleted.”
Cards Question:
- “Check amount due on my credit card”
- “Gift card”
- “Lost card”
Shipping and Delivery Question:
- “Order delivery”
- “Delivery service”
- “Dudnt get my order it wasnt delivered.”
Request for Information Question:
- “Question about best tv's”
- “Ask about an apple watch”
- “Need to talk to Asian to make an appointment”
Product/ Service Question:
- “Connectivity of LG TV's”
- “I need a new remote and sound system for my tv.”
- “My Audio does not work on zoom”
Return/ Replace Question:
- “Finding a previous order/number for return”
- “Incorrect exchange amount”
- “Return”
Activation/ Cancellation Question:
- “Need to cancel a callback”
- “Received an email saying that I renewed a subscription, I have never stepped foot in a best buy store much less subscribe to anything from your website, furthermore the email said it was taking $299.99 from my bank account, I demand to speak to a sup”
- “Canceling yearly plan for warranty”
Account Question:
- “Account issues”
- “Account closed can't reach person”
- “Account”
Staff Question:
- “Issue with a manager”
- “I am filing a complaint lied to by team member and unwillingness of store manager to rectify situation knowing I drove 90 miles for item”
- “Your service department geek Squad blew me off”
Refund Question:
- “Not given full refund”
- “Refund”
- “Refund status”
Employment Question:
- “401k”
- “Pay off collections”
- “Pay off”
Website/ Application Question:
- “Order online adjust price”
- “To order online”
- “About the buildings on the website”
Other Question:
- “Phone”
- “Asistencia”
- “Pago”
About
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Best Buy, Inc. is a company of a public type founded in 1983 in Minnesota. It is headquartered in Richfield, Minnesota. At the present time the company is on the Fortune 100 lists. Best Buy is the leading company in the retail of consumer electronics in the US and Canada. The revenue of the company is $30,8 billion. Best Buy employs 140.000 people. The watchword of the company is: "Thousands of possibilities". Best Buy was the first company to sell DVDs, DVD hardware and software. In 2004 Best Buy was named the best company of the year and one of the most generous corporations by Forbes.
Best Buy is ranked 539 out of 2839 in Appliances and Electronics category
USA, Worldwide, Canada, Asia, Other
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