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Worst employees | Best Buy review from Harrisburg, Pennsylvania

2.5
Details
One of the worst customer treated place at Johnson town road location at PA. Talk with one of the customer representative he told me to get the device to the store for exchange coz I bought Mac pro book 10 days back and it stop working. But when I bought back to store they treated me unprofessionally. Worst place to shop. Never ever I will visit or I will refere my friend and family.
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Review
#1417156 Review #1417156 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Poor customer service

Black Friday | Best Buy review from Tucson, Arizona

3.0
Details
Black Friday - Best Buy review
See photo in the photo section.
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Review
#1409007 Review #1409007 is a subjective opinion of poster.
Service
Best Buy Black Friday Deal
Reason of review
Pricing issue
2.5
Details
Former Customer - Best Buy review
I have purchased a great many things from Best Buy over the years and have been a loyal rewards member. This will be the last cent that Best Buy ever gets from me. I bought this Samsung - 49" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDR at the Best...
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Review
#1389336 Review #1389336 is a subjective opinion of poster.
Service
Best Buy Manager
Pros
  • Product selection
Cons
  • Intolerant and inflexible policies and uncaring staff
Reason of review
Poor customer service
Loss
$799
Preferred solution
Exchange the TV for one that works
Tags
  • Best Buy Customer Service Nightmar
2.5
Details
Best Buy, Worst Service. “Guaranteed to get you the lowest price and service so bad you learn why the Best Buy, isn’t always the best decision” I have never in my life publicly written a negative review or comment about a company but I have had the worst experience of...
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Review
#1370458 Review #1370458 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Deliver product or service ordered
2.7
Details
I am an elite member of Best Buys rewards program.That purchases all the technology for 3 of my families households, so obviously I am going to have more returns than a single family household. 2 weeks ago I returned a $25.00 bluetooth speaker, so that I could purchase...
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Review
#1343687 Review #1343687 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$20
Preferred solution
Full refund
3.2
Details
Purchased an unlocked phone 1 day ago phone had issues while doing an update from Tmobile it kept restarting over and over till battery drained, took it to Best Buy " in Montclair California and the cell phone department told me they could do nothing cause I had placed...
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Review
#1337712 Review #1337712 is a subjective opinion of poster.
Reason of review
Damaged or defective
2.7
Details
My wife purchased a new mac laptop and left her old one to have the info transferred. When she picked them up the power cord was missing to the old laptop. She demanded to get it and the representative called her a liar and said that she had previously taken it home....
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2 comments
Anonymous
#1584296

And you have been arrested and thrown into jail by law-enforcement.You can't just go around hurting people in a civilized society. If you feel that you were taken advantage of, don't take the law into your own hands, take them to court.

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Review
#1337363 Review #1337363 is a subjective opinion of poster.
Service
Best Buy Customer Care
Pros
  • Sales reps were nice
Reason of review
Poor customer service
Preferred solution
Either teach the man how to treat customers or close the store
2.6
Details
Worst company and very poor customer service. I had a bad experience in March 2018 that took 3 months to resolve and Verizon had to do it because Best Buy doesn't care about its customers. I knew better than to go back... but here i did anyway in August. Was given bad...
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Review
#1334785 Review #1334785 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Poor customer service
2.5
Details
I went to Best Buy 7/26/18 in Tallahassee, Fl. On one bothered to help me. Asked one girl who just walked away and another guy just smiled at me . No assistance, no help, no business. If this was my store, I'd fire the lot. Imagine how much money is walking out the...
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Review
#1313790 Review #1313790 is a subjective opinion of poster.
Service
Best Buy Customer Care
Cons
  • Unwillingness to help
Reason of review
Poor customer service
Preferred solution
Hire motivated sales people and remove disinterested sales clerks
Tags
  • waiting
2.5
Details
My Tv that I purchased with extended warranty from Best Buy at the time of purchase ended with a bad mother board, my initial call was 5/30/18 at which time Best Buy came out with no problem within a couple days to no availability they cldnt fix the problem so the part...
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Review
#1279461 Review #1279461 is a subjective opinion of poster.
Service
Best Buy Manager
Reason of review
Poor customer service