Black Friday | Best Buy review from Tucson, Arizona

3.0
Details
Black Friday - Best Buy review
See photo in the photo section.
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Review
#1409007 Review #1409007 is a subjective opinion of poster.
Service
Best Buy Black Friday Deal
Reason of review
Pricing issue
2.5
Details
Former Customer - Best Buy review
I have purchased a great many things from Best Buy over the years and have been a loyal rewards member. This will be the last cent that Best Buy ever gets from me. I bought this Samsung - 49" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDR at the Best...
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Review
#1389336 Review #1389336 is a subjective opinion of poster.
Service
Best Buy Manager
Pros
  • Product selection
Cons
  • Intolerant and inflexible policies and uncaring staff
Reason of review
Poor customer service
Loss
$799
Preferred solution
Exchange the TV for one that works
Tags
  • Best Buy Customer Service Nightmar
Birthday coupon - Best Buy review
Received in mail a 10% coupon a birthday offer didn’t have barcode on it this is getting to be a pain in my butt Why can’t you send me email with coupon with bar code so I can go purchase my item at Best Buy store The rewards card is under Paul Needham Please check...
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1 comment
Anonymous
#1620218

I purchased 20% off on a small appliance to my aunt on her birthday by redeeming dealhack coupons at Best Buy.

Review
#1362193 Review #1362193 is a subjective opinion of poster.
Product
Best Buy 10 Percent Off Coupon
Reason of review
Poor customer service
Preferred solution
Send my coupon to my email with bar code
False Guarantee - Best Buy review
I tried to make a purchase at the store in Farmington Hills Michigan with their Price Match Guarantee to find out they only match prices from brick and mortar stores IF the price is not much less than theirs. I wanted to buy a PXM921 Canon printer listed for $79.99 at...
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Review
#1358089 Review #1358089 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Pricing issue
Best Buy Price Match Guarantee is a Sham
Best Buy Price Match Guarantee is a Sham
Contacted my local Best Buy store in Gilbert, AZ (San Tan store) to ask them if they would price match a Jitterbug 5.5" smart phone that I found at Sears for a lower price but was told that the product numbers were different (Best Buy vs Sears) and therefore they could...
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2 comments
Anonymous
#1742857

Best buy price match policy is a total sham. Very limited and almost anyone out side the 4 or 5 major retailers listed will be turned down. Their Best Buy will not be beat is total BS!

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Review
#1298617 Review #1298617 is a subjective opinion of poster.
Service
Best Buy Customer Care
Cons
  • Did not like that best buy refused to price match sears
Reason of review
Pricing issue
Loss
$62
Preferred solution
Let the company propose a solution
1.0
Details
Saleman lies to sell ptoduct - Best Buy review
I came into your store in Irving Tx Airport Fwy. I was looking at 65inch Tvs.A sales lady told me this is a great tv.She showed we everything about it.I looked at other tvs I decided to take it.I said for this price on the TV I want the best warranty you have and she...
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Review
#1285375 Review #1285375 is a subjective opinion of poster.
Service
Best Buy Sales Representative
Reason of review
Poor customer service
1.0
Details
Appalled - Best Buy review
Appalled - Best Buy review
We purchased a new microwave online through Best Buy. The microwave arrived, packaged without any filler to prevent breakage. The microwave had glass spew inside. Plus, it was full of dirty food. What is wrong with a company that sends a product that is completely a...
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Review
#1262651 Review #1262651 is a subjective opinion of poster.
Reason of review
Damaged or defective
1.7
Details
DO NOT BUY FROM BEST BUY RETURN POLICY SCAM.
DO NOT BUY FROM BEST BUY RETURN POLICY SCAM.
DO NOT BUY FROM BEST BUY RETURN POLICY SCAM.
DO NOT BUY FROM BEST BUY RETURN POLICY SCAM.
Bought an iPad for my grandson, after asking questions about the item ,and its features I purchase it. Turns out to be that I was misinformed about the product and features. Went back returned it with my purchase receipt and exchanged it for an up grade. I went again 3...
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Review
#1261662 Review #1261662 is a subjective opinion of poster.
Service
Best Buy Customer Care
Cons
  • Lack of knowledge of features on electronic
  • Return policy scam
  • Rude customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$80
Preferred solution
Full refund
Tags
  • Scam Policy Returns
  • Lack Of Knowledge On Electronic
1.0
Details
Trash my car electronics  - Best Buy review
On the 8th of this month your geeks raped my car by ripping up the electronic. By TRYING to install a back up camera kit, your people stripped both back up tail lights to my Chrysler 200. This was to be a PROFESSIONAL install, but not even close. You really don't care...
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1 comment
Anonymous
#1609987

Your choice of the word "raped" regarding a car is offensive. Rape is a horrible life-changing experience for the victim and I just don't have that kind of sympathy for your lousy backup camera. Choose your verbs more carefully.

Review
#1186929 Review #1186929 is a subjective opinion of poster.
Service
Geek Squad Backup Camera Installation
Cons
  • Way you want to install
Reason of review
Bad install
Loss
$2000
1.0
Details
What I have to do to get my Mario Kar by Mail. IT is PAID - Best Buy review
I am still waiting for my money back returned at my card or the Mario Kart send by mail to my house the soon is possible. This store is not like used to be more than 10 years ago. They left my granddaughter without her game only for fifty nine dollars plus tax. This is...
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Review
#1171956 Review #1171956 is a subjective opinion of poster.
Service
Best Buy Shipping Service
Cons
  • I have not receive my grandaughter mario kar
Reason of review
Order processing issue