Best Buy Reviews and Complaints
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- Poor customer service
- Terrible delivery
- Bait-and-switch tactics
- Convenient location
- Wide variety of products
- Price
Lowes sell a product but don’t standby the customer | Best Buy review from Montgomery, Alabama
BRAND-NEW RIDING MOWER IN FEBRUARY 2019 WITH AN EXTENDED WARRANTY. CALLED LOWES CUSTOMER SERVICE MONTGOMERY, ALABAMA. HAS BEEN GIVEN THE RUN AROUND ON A NEW MOWER WITH A DEFEAT. THE ISSUES STILL-UNRESOLVED TO THIS DAY JANUARY 12,2020 Computer fried under warranty and can't be replaced? | Best Buy review from Morehead, North Carolina
- People are nice
- Process
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo not expect to get your money back if you cancel your protection plan. | Best Buy review
- Customer service is horrible
Update by user Jan 01
Lost time disappointed Christmas gift for my wife
Original review posted by user Jan 01
I purchased a remote start from the Waldorf Md. store. I was told that it was no problem to set up a install date. What I wasnt told was that install date may be in another state. And I would need to wait 2 to 3 weeks. I...Why didn't you make the appointment when you purchased the remote start? What makes you think any install bay would have next day availability for you?
Especially right in the middle of the season and in the very area where everybody gets this done alot. Also it's extremely ignorant to compare an install bay in Florida to a place in the north Atlantic states in the middle of winter.
Guess whitch ones will be doing more remote starts... You should get a chance star for failing to think ahead.
- Store
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Verified Reviewer
Maybe you could try doing like the homeless do and simply never wash your clothes. That way, you would be given a wide berth whenever you went out in public.
You could just let your clothes get washed at the same time that you took your shower, whenever it happened to be raining just go out and let it all pour down on you. You would be happy and carefree just like the unwashed masses.
That's those tough cats from the Bronx for you. You should have just let your freak flag fly and started yelling and screaming and jumping up and down. They would have given you what you wanted just to get rid of you and to keep you from scaring their customers away.
- Staff do not honor what they state to customers
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Verified ReviewerHorrible company | Best Buy review
- Took no responcibility
- Waste of time on many phone calls
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They should lose their jobs-not qualified-not reliable. Go to Office Max/Depot-they will get it done.
I don't think anyone with Geek Squad or Best Buy can tie their own shoes. They should fill the unemployment line asap.
They probably wouldn't know how to do that either. Stupid is as stupid does.