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Bought a product on bestbuy.com product was not delivered tried to talk to the people at the 888 Best Buy customer service called 4 days in a row try to get a hold of a manager manager hung up on me been trying waited online at one time for 2 hours had an agent tell me...
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#1142818
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12/5/2017 10:20 am Best Buy 5019 S Cleveland Ave Fort Myers, Fl 33907. Spoke with JIM a salesman in the TV section. To make a long story short. JIM insisted that the price match was for an item sold and shipped by Amazon.com. I showed JIM the Amazon printout that a...
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#1142556
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i bought a new dell computer 5 months ago has been in repair shop 5 times and now just got it back and this best buy co indpls in had the gall to charge me 121.00 for a bad keyboard which they said had liquid on it which destroyed the key board .i do not eat or drink...
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h.kitchener
h.kitchener

You can sue them in small claims court if you desire. I, too have heard of Best Buy selling used computers as new, but whether this is true or not, who knows? Perhaps if you d...

#1141391
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Best Buy - Sales taking advantage of customers

Best Buy
#1136085
Sales people selling extra accessories that simply wasn't needed. The young sales staff really takes advantage of us seniors!
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Best Buy - Bought a cracked tv

Best Buy
#1129772
Best buy are fraud
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Best Buy - Poor customer service

Best Buy
#1128917
A while ago i took my lenovo laptop to evanston store to unlick the secarn and she checked and told me the my vido card need to be replace and my waranty just experied. I have to pay more then the laptop cost. So brought back home and my 5 garde son fixed it today it took 30 second to do that. So this store is ripoff store so don't terest them when they say sone think like this.
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Why Best Buy is actually the worst Buy!

Best Buy
#1126272
3.0
Details
I bought a Soundbar 2 months ago and it started loosing sound. I was just told they dont stand behind the product, it would have to be the manufacturer. What kind of service is this? I should have reviewed before i purchased. It will never happen again.
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Customer service
Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Warranty
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On November 10th. I made my first call to the Geek squad after realizing my 1 year old TV had no power. The rep told me he knew what the problem was and ordered 2 parts to be shipped to my house and scheduled a tech to come out a few days later. When the tech came he...
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Anonymous
Dave

Best Buy is the worst experience when buying anything. Just about every review I read has nothing good to say about the company. Why is the company still around? I bought a r...

1.8
Product
#1141144
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Interesting the geek squad support blog has NO current posts. They delete anything contrary. Bought an in store open box tv. Never got delivered. No one knows where it is. Best Buy says wait. How long will that be? 3rd reschedule now. Filed a fraud complaint with my...
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3.4
I liked
  • Sales staff
I didn't like
  • Delivery
#1140329
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This girl kirena helped me the other day and she wouldn’t stop talking she was super annoying get pushing me to buy things even offered me her discounts just to get me to buy stuff one I didn’t want to spend money I was window shopping and two I don’t need help by...
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Anonymous
Anonymous

Wall of text that I cannot read nor understand.

1.0
#1139091
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My husband and I have been Best Buy consumers for years. Earlier this year, I bought him a GoPro but he changed his mind a few times, so we took it back and then bought a higher model. After one of the times, we were "warned" and told that we were being watched on our...
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Anonymous
Nashim syed

Best Buy delivery made date , after few days change date , Best Buy delivery service very very bad, and customer service behaves, salespeople those really really bad,

#1137541
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I called about my tv that wad still under warrantee. They gave me the run around and took my tv and as of today I still dont have a replacement. I called to report my tv not working in the end of october 2017. By the end of November 2017 a month later my problem still...
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2.6
Product
#1137030
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Without notice, they just cancelled my Best Buy credit card (without my knowledge), even though I have never made a late payment AND I have very good credit. I called customer service and i was transferred to a call center in India. They claim the account was closed...
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MattD78
MattD78

1) The Best Buy credit card is handled by Capitol One. Capitol One is the company who has the money you borrowed, controls the interest, fees and account closures. So right aw...

I didn't like
  • Customer service is horrible
#1136837
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I had a best buy credit card in my wallet that I had never activated due to the fact that I didn't shop at best buy. I went looking for deals on tablets for black Friday for 2 out of 4 of my children. My wife and I found tablets for our children and decided to activate...
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Anonymous
Anonymous

Best Buy does not offer credit cards.An independent creditor that Best Buy does business with offers the credit card.So your complaint is with the independent creditor, not Be...

I liked
  • Price of the tablets i was trying to buy
I didn't like
  • Best buy closing my account
  • Best buy closing my credit card account
#1136816
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