Unclaimed
Best Buy
Reviews and Complaints
2.2M
CLAIMED LOSSES
4.5K
TOTAL REVIEWS
410K
PAGE VIEWS
32
ISSUES RESOLVED
Best Buy Reviews
Do not order appliance delivery from Best Buy, ever,
Do not ever order appliance delivery from best buy, ever, under any circumstance. They failed to deliver the range I ordered for today, and I've spent the past 4 hours with best buy comcast-level customer support, and no one has any clue how to help. Not phone support, not chat support, not supervisors, not 'field managers'. A day truly ruined, and I'll have to take a 2nd day off of work for best buy's 12-hour delivery window. I literally hate Best Buy now.
User's recommendation: Avoid like the plague.
ID
Location
Silver Spring, Maryland
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Verified Reviewer New ReviewerThey refuse to honor their Geek Squad insurance
I bought a Hisense 50 inch TV that went out in less than 9 months. Hisense would not honor their warranty. So I waited for my Geek Squad insurance to kick in... This is what I've heard 6 times... We have to have it confirmed by a technician. Oh but we don't have technicians. So you're screwed. Thank you for shopping at Worst Deal. Where our entire insurance is a SCAM.
User's recommendation: They will run you around in the same pattern every time but you will not get your insurance to cover whatever you bought.
ID
Location
Hammond, Louisiana
Cons
- Ripoffs
Loss
$546
Preferred solution
Full refund
Junior Reviewer
Comploaint
Best Buy - Complaint 1.0 Original review updated by user Nov 13, 2022 On October25th I brought my computer in to Geek squad for repair at this location 30701 Gratiot Ave, Roseville Mich 48066 phone number 285-**** I have heard nothing for 19 days no call no email about...
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ID
Preferred solution
a new computer or at least fix the other one
Junior Reviewer