Bought a product on bestbuy.com product was not delivered tried to talk to the people at the 888 Best Buy customer service called 4 days in a row try to get a hold of a manager manager hung up on me been trying waited online at one time for 2 hours had an agent tell me...Read more
12/5/2017 10:20 am Best Buy 5019 S Cleveland Ave Fort Myers, Fl 33907. Spoke with JIM a salesman in the TV section. To make a long story short. JIM insisted that the price match was for an item sold and shipped by Amazon.com. I showed JIM the Amazon printout that a...Read more
i bought a new dell computer 5 months ago has been in repair shop 5 times and now just got it back and this best buy co indpls in had the gall to charge me 121.00 for a bad keyboard which they said had liquid on it which destroyed the key board .i do not eat or drink...Read more
Best Buy - Sales taking advantage of customers
Sales people selling extra accessories that simply wasn't needed. The young sales staff really takes advantage of us seniors!
Best Buy - Bought a cracked tv
Best buy are fraud
Best Buy - Poor customer service
A while ago i took my lenovo laptop to evanston store to unlick the secarn and she checked and told me the my vido card need to be replace and my waranty just experied. I have to pay more then the laptop cost. So brought back home and my 5 garde son fixed it today it took 30 second to do that. So this store is ripoff store so don't terest them when they say sone think like this.
Why Best Buy is actually the worst Buy!
I bought a Soundbar 2 months ago and it started loosing sound. I was just told they dont stand behind the product, it would have to be the manufacturer. What kind of service is this? I should have reviewed before i purchased. It will never happen again.
On November 10th. I made my first call to the Geek squad after realizing my 1 year old TV had no power. The rep told me he knew what the problem was and ordered 2 parts to be shipped to my house and scheduled a tech to come out a few days later. When the tech came he...Read more
Interesting the geek squad support blog has NO current posts. They delete anything contrary. Bought an in store open box tv. Never got delivered. No one knows where it is. Best Buy says wait. How long will that be? 3rd reschedule now. Filed a fraud complaint with my...Read more
This girl kirena helped me the other day and she wouldn’t stop talking she was super annoying get pushing me to buy things even offered me her discounts just to get me to buy stuff one I didn’t want to spend money I was window shopping and two I don’t need help by...Read more
My husband and I have been Best Buy consumers for years. Earlier this year, I bought him a GoPro but he changed his mind a few times, so we took it back and then bought a higher model. After one of the times, we were "warned" and told that we were being watched on our...Read more
I called about my tv that wad still under warrantee. They gave me the run around and took my tv and as of today I still dont have a replacement. I called to report my tv not working in the end of october 2017. By the end of November 2017 a month later my problem still...Read more
Without notice, they just cancelled my Best Buy credit card (without my knowledge), even though I have never made a late payment AND I have very good credit. I called customer service and i was transferred to a call center in India. They claim the account was closed...Read more
I didn't like
- Customer service is horrible
I had a best buy credit card in my wallet that I had never activated due to the fact that I didn't shop at best buy. I went looking for deals on tablets for black Friday for 2 out of 4 of my children. My wife and I found tablets for our children and decided to activate...Read more
- Price of the tablets i was trying to buy
I didn't like
- Best buy closing my account
- Best buy closing my credit card account
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