Do not order appliance delivery from Best Buy, ever,

Do not ever order appliance delivery from best buy, ever, under any circumstance. They failed to deliver the range I ordered for today, and I've spent the past 4 hours with best buy comcast-level customer support, and no one has any clue how to help. Not phone support, not chat support, not supervisors, not 'field managers'. A day truly ruined, and I'll have to take a 2nd day off of work for best buy's 12-hour delivery window. I literally hate Best Buy now.

User's recommendation: Avoid like the plague.

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ID
#4144589 Review #4144589 is a subjective opinion of poster.
Location
Silver Spring, Maryland

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Verified Reviewer
New Reviewer

They refuse to honor their Geek Squad insurance

I bought a Hisense 50 inch TV that went out in less than 9 months. Hisense would not honor their warranty. So I waited for my Geek Squad insurance to kick in... This is what I've heard 6 times... We have to have it confirmed by a technician. Oh but we don't have technicians. So you're screwed. Thank you for shopping at Worst Deal. Where our entire insurance is a SCAM.

User's recommendation: They will run you around in the same pattern every time but you will not get your insurance to cover whatever you bought.

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ID
#4144520 Review #4144520 is a subjective opinion of poster.
Location
Hammond, Louisiana
Cons
  • Ripoffs
Loss
$546
Preferred solution
Full refund
Junior Reviewer

Comploaint

Best Buy - Complaint 1.0 Original review updated by user Nov 13, 2022 On October25th I brought my computer in to Geek squad for repair at this location 30701 Gratiot Ave, Roseville Mich 48066 phone number 285-**** I have heard nothing for 19 days no call no email about...
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ID
#4142622 Review #4142622 is a subjective opinion of poster.
Preferred solution
a new computer or at least fix the other one
Junior Reviewer

Complaint