Worst Customer Service-Best Buy

I had store credit to use and I decided to look online to see what I wanted ahead of time. There were a pair of headphones and a phone case that I found online that said it was available in stores. I went to two different stores and both stores did not have their advertised product. So I went online to purchase on there site, I get to where I have to put my address in and the website goes down. I used the chat option to talk to a customer representative who then referred me via phone to place more order. So now I am sitting here and it has been over an hour and I have not gotten anywhere with my order. This is the worst experience I have ever had. I will use my store credit in store to purchase things I do not even want so I will never have to deal with Best Buy again. This is the most ridiculously frustrating experience I have ever had. I work in customer service, so I usually have patience with these kind of things, but this is just absurd. I will never be shopping here again.
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2 comments
Anonymous
#662887

store credit means it has to be used in store.... its the same in any store

Anonymous
#663034
@.......

Actually it does not. I used my store credit at a different store and online.

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#414686 Review #414686 is a subjective opinion of poster.
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$100

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