You just close y account due to inactivity without notice or giving me any warning or chance to keep it open. You just close in as I didn't use it..
I had a great credit with you, over 12 years as a customer and thousands of money spent. I was going through a divorce and reducing all debt as it's all community property in California. You want me to reapply in order to have my card back and start all over. It affects my credit when all you have to do is reopen the account.
I spoke with customer service, credit dept and then a supervisor, Cameron. He refused to give me corporates phone number on top of it. How dare you and you should be ashamed of your customer service and how you have treated an excellent customer without fact finding.
I will take this as far as I can, the news media as well. Cindy
Product or Service Mentioned: Best Buy Account.
Reason of review: Closing account for inactivity because of a divorce.
Preferred solution: Let the company propose a solution.
Best Buy Cons: Account not being reopened.