8960 Central Ave, Montclair, CA 91763, USA
Not resolved

Purchased an unlocked phone 1 day ago phone had issues while doing an update from Tmobile it kept restarting over and over till battery drained, took it to Best Buy " in Montclair California and the cell phone department told me they could do nothing cause I had placed the order online even though the phone was from their store where i pick it up... online department told me to go back to store because the phone was their stock and they didn't understand why the store was complicating the exchange issue... store manager is hardly ever available, customers be aware of this store

Reason of review: Damaged or defective.

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