I have a best buy card for several years now, I recently moved and hadn't changed my address yet. They must have sent me some sort of document, but it was sent back.
Instead of making an attempt to call me they closed my account!!! I made my payment last month and went to go and make this months payment when I saw the Red Message on my account screen! I looked at my credit on my freecreditreport account and saw that the closing of my account dropped my credit score 40 points!!! They had nothing to say but sorry and they said I could open a new account...forget them!
There customer relationship managers are horrible!
I was a loyal Best Buy Customer till just now, and I will never buy from them again and I will make it my goal to make sure no one I know ever buys from them again!
Product or Service Mentioned: Best Buy Credit Card.