For three months, I have tried to contact Best Buy to cancel “Easy Replenish” (the program where they send you a color cartridge, their choice, every month). Fog the 1st month I called once a week.
Then I started emailing and calling every few days. Every time I call, I go through 6-7 “customer-no-service” before being hung up on because no one know how to stop this process. I have followed Best Buy’s procedure. The pages, I am supposed to use don’t exist.
Their community support is full of people having the same problem.
I have started to blank out my name on the packages I receive and sending them back. Good luck.
Product or Service Mentioned: Best Buy Customer Care.
Reason of review: Can't stop Orders.
Preferred solution: Stop Easy Replenish.
I liked: Nearby.
I didn't like: Nobody knows what is going on.