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I bought a large-ticket item from Best Buy, and now I receive daily email solicitations from the company. I’ve tried to unsubscribe, however it doesn’t seem to work. I went online and asked, “How to unsubscribe from Best Buy” and found a link of Best Buy Canada, Ltd....
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#666544
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I purchased a 32" TV at Best Buy online and figured it would be a safe purchase considering that I had purchased it from such a "reliable" store and that I had also purchased their Geek Squad protection program. The TV arrived about a week later and it arrived broken....
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Anonymous
Anonymous

You bought from Best Buy. Bu..AH..AH..AH.Costco is reliable.

I didn't like
  • Worst customer service
#639442
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WARNING BUYER BEWARE DO NOT PURCHASE “GEEK SQUAD PROTECTION WITH ACCIDENTAL DAMAGE FROM HANDLING COVERS YOU IN CASE OF ACCIDENTS LIKE DROPS AND SPILLS” This program will not honor in case of a damage. In June 2014 my Apple MacBook Pro 13” Retina got damaged. I visited...
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Anonymous
vshorty2003

Go to ibreakufix for better service. I have always been satisfied with their service there, and it is less costly.

Anonymous
The dude

Did you read the terms and conditions? That isn't an accidental damage. Not even Apple would cover that. Next time do not throw your laptop.

#505768
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I bought an hdtv on 6/16 at BB with scheduled delivery on 6/27. On 6/23 I found Sears had the same tv on sale at $40 less. Not a huge difference but I would like to find out how good BB is with their promise/commitment to customers. I called on 6/24 and was put on...
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#500727
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Do NOT buy. Worst scam ever. They do not replace the phone upon issue. They make you buy a loaner phone (I got an old beat up Blackberry) not even an iPhone. $50. Then you have to come back and pick up repaired phone. You have to sign your life away that the beat up...
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Anonymous
Anonymous

Yeah, the loaner phone is only necessary if your broken phone isn't functional at all. The part about paying the full price of the loaner phone is false too. Sounds like you j...

Anonymous
DIDNTMAKEMEBUYANOTHERPHONE

I have the protection plan on my iphone 5 32gb for ATT, they did not make me buy another phone, they asked me if i needed a phone for the meanwhile while they exchanged mine a...

#404343
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The service I have received from the Best Buy in Sioux Falls, SD has been absolutely unacceptable. I had purchased a remote start for my vehicle and had it installed through Best Buy. When I purchased the remote start I was advised that it would be $219.99 and with the...
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#286087
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I believe your T V commercials against Santa are very offensive, to both Adults and Children. Wheather your Store believes is a personal thing and I dont think you should try and push your beliefs on the whole world by dissing Santa. I am sure there are many more...
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Anonymous
So sad

I take back what I said on Dec 22. I\'m really just an angry BB employee that got caught sidling up to old ladies with my peter hanging out so I could try rubbing it on them w...

Anonymous
Jen

So sad, It\'s hard to take your critique of another\'s grammar seriously when you don\'t know the difference between \"its\" and \"it\'s.\" As far as the \"Santa doesn...

#283323
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I bought an ASUS laptop, fairly expensive for school and personal use on-line from Best Buy. After 2 weeks i started having problems with it - intermittently shutting down on its own, non-responsive mouse, blue screen, and finally a fatal disk error. The fourth week i...
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Anonymous
OhNoS

Most computers don\'t come with recovery discs. Thats why it\'s recommended that people burn them prior to playing with them just in case. I believe geek squad also offers thi...

Anonymous
OhNos

Computers normally don\'t come with recovery discs. So it\'s recommended people create the recovery discs ASAP just in case this happens....I believe geek squad people offer ...

#265473
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I would not recommend purchasing anything from BestBuy.com, especially items requiring installation or delivery. We recently purchased an expensive front load washer/dryer from BestBuy.com and everything was fine until the items actually arrived. The delivery team...
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Anonymous
Whatthe...

:zzz Yeah, What kind of *** are you expecting service from a company offering service? :?

Anonymous
jenelle

Maybe next time you should go into the store and set up and appointment to get something delivered and installed instead of ordering it online and expecting it to be done perf...

#261271
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Contact Best Buy

Mailing Address:
Best Buy Corporate Customer Care
P.O. Box 9312
Minneapolis, MN 55440
Phone:
(757) 220-1352
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We ordered a gas dryer over the phone. The rep told me a delivery date in 5 days, and said free install. On the date of delivery, I hadn't heard from them, and called them up. They tell me that the delivery isn't scheduled for another 3 weeks! After being transferred,...
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Anonymous
roosterstwo

\"Typical \"consumer\" thinks everything revolves around him. People work these stores and people like you make hardworking peoples lives a living ***.\" Uhh, yes if I\'m a c...

Anonymous
WBJuice

I worked at a best buy for four years, and I never got my commission. In fact, I loved my job. Typical \"consumer\" thinks everything revolves around him. People work these...

#239239
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