State: California City: Citrus Heights Clear all filters (1 of 3248 reviews match)
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On December 31, 2017, I purchased a stove. When we began to walk away because of a $250 installation kit that price immediately dropped to $70. After the stove was delivered and installed it fired up and filled our house with smoke. After calling the store we were told...
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Anonymous
#1452256

Recorded calls on customer service lines are not illegal in any state. In some states you must be notified of the fact that the call will be recorded, which most companies have in their initial message - if you didn't hear that, it's on you, not them.

And in one-party states, it's not at all illegal as it is, again, a one-party policy.But all of Best Buy's customer service numbers give you the automated "calls are recorded" message. In two-party states, continuing the call is a legal acceptance of the recording.

Review
#1203282 Review #1203282 is a subjective opinion of poster.
Service
Best Buy Oven Replacement
Reason of review
Poor customer service
Preferred solution
Price reduction

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