
Resolved Best Buy Reviews in California, USA
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
Clear all filters
(1 of 3257 reviews match)
State:
City:
Show
Resolved: Best Buy review in Millbrae, California: Misplaced/Undelivered Ordered Product/Item
My wife ordered a pair of Klipsch R-28f speakers on November 27,2014. On November 30, per Best Buy Order Number BBY01-690617017068 Details, each speaker was assigned a tracking number. On December 6, I called Best Buy and asked why only one speaker was delivered. Despite providing all the information that were in the body of Best Buy's message to my wife, and the confirmation from UPS that they do not have the item, Best Buy Customer Service Representative Jacquelyn was not able to track the item. Why did Best Buy mark the item "shipped" and yet cannot provide information of its whereabouts. The operator did not take further action after the call and advised me to wait.
1 comment
Resolved
Review
Cons
- Slow to assist
- Not helpful
- Customer service
Reason of review
Problem with delivery
Loss
$245
Preferred solution
Deliver product or service ordered
Tags
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Klipsch R-28f comes one to a box...most likely delivered from two different depots.