Hello I can't believe this has happened to me. I used to go to best buy for all of my electronic needs.
I would go in there weekly and look around at the new technology and maybe purchase a dvd. I had encountered recently that the mobile manager was following me around and accused me of theft. I was appalled, so I went in the store in early April and had one of the employees install a screen protector on my device. I asked her if she was applying to much pressure on the device she said no.
I have always kept my iphones in excellent condition. I noticed something was wrong with my screen protector so I went back in for a replacement. A short time later I noticed that the back of my iphone 8 plus was broken. I have tried to reach out to corporate and I have tried to reach out to the store manager nothing is getting done.
I have reached out to them to try to make this right and they basically called me a liar.
I can't get any manager on the phone and the only person who will take to me is the same mobile manager who was following me around the store. I hate best buy and will never shop here again.
Product or Service Mentioned: Apple Iphone 8 Plus Cell Phone.
Reason of review: Damaged or defective.
Monetary Loss: $1.
Preferred solution: Full refund.