Three years ago, I purchased a refridgerator from Best Buy. At the time, the Polaris OH store was running a promotion on many appliances that guaranteed a store credit for the warranty if a claim was not made during the warranty period. I specifically remember seeing signs all over the store in various departments, and the sales man confirmed this was the deal. I purchased the warranty thinking at least I could get a nice fat credit at the end of term. Otherwise I would not have taken the warranty.
Well, the end of term is at the end of 01.31.2013, and now that I am calling the store in anticipation, they are denying this ever happened. Of course no one at corporate has heard of this. I am hoping everyone else starts calling in for their refunds, and something happens to make this right.
I am also hoping someone kept the store circular from three years ago, January, but I doubt it.
Monetary Loss: $350.