I bought a Samsung 46 inch smart tv from Best Buy for about $1,000 plus installation fees, wireless equipment,sound bar (which the tv don't need but the sale manager swore the 10 watt speaker on there was insufficient-lie) which all totalled about $2,000. The TV was delivered 15 days later (the sound bar, the wireless equipment they gave us to take home in our car), with the installation team whom arrived and told me that they sold me the wrong sound bar, and wrong equipment to do the wireless installation.
Being "Pissed," I brought the entire purchase back to best buy for a full refund. It had never been used, was in the original packaging and I had the receipt. They told me that the exchange policy was 2 weeks, (14 days) and there's nothing they can do. (even though they didn't deliver it for 15 days and I never had achance to examine it).
They told me that I could purchase the right sound bar, but I would not be able to refund the old one $150 (because of the 2 week policy), and that the new one would cost $350.00.
PEOPLE: This is very unethical company and I do suggest buying from a company that is more honest and ethical than this one. I would never buy as much a tiny battery from this company again.
Product or Service Mentioned: Best Buy Installation.