Columbus, Ohio
1 comment

I order on Phone after confirming all the details and they sent me the wrong phone. When i reported it they told me they have reshipped the correct phone which they never did.

Once again i reached out to them and they reshipped me the phone and i received same wrong phone again. Every time i talked to them they lied to me about the product and they wasted my 10 days on this purchase and still did not got correct product.

Even after explaining my problem several time to multiple cust care problem did not get resolve. Worst experience ever in my life

Reason of review: Not as described/ advertised.

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Best_Buy_Tom
#933709

These things REALLY need to be separated...there IS a difference in dealing with a Best Buy store and Bestbuy.com