Purchased a GoPro Video camera as a Christmas gift for my son in law, on Oct. 9. Then found out he already had one, went to return it on Oct. 29. Best Buy Refused to accept return of unopened and sealed unit, because it had been 20 days since purchase, and they only accept returns for 14 days!!!
No one had disclosed this absurd & unreasonable return "policy," but it is mentioned in very small, fine print on the backside of the receipt, but of course they only give you the receipt after they have your money, and after you have concluded the purchase.
I urge anyone reading this to avoid Best Buy. Their "return policy" is an insult, carefully calculated to screw the consumer. Any retailer who rigorously enforces such a consumer-hostile policy does not deserve our patronage. I have purchased several thousand dollars of good from them in the past, but I will never shop at Best Buy again. If they treat consumers in such a hostile and shabby fashion, they deserve for us to take our business elsewhere.