LOOK, LOOK!! Best Buy Store Akron, Ohio 44310.
On December 28, 2013 I purchased a LG Optimus on around 3pm along with Geek Squad Protection. I went home charged the phone over night. The following day I drove new car and put the phone in the passenger seat. I got home after the store and the screen on the bottom of the left side webbed.
I returned to Best Buy # 2789 and spoke with the Assistant Manager now "REMBER" I only had the phone for 27 hours. She Stated "YEAH YOU CRACKED YOUR SCREEN" and you owe $160.11. I strongly believe that Best Buy Store #2789 sold me a damaged phone with a hair line crack in it. Yes, Best Buy does have outstanding pricing but Very Poor customer service.
Weak Management and staff that has MANY CHALLENGES transferring information from one device to another. This is the second time Best Buy had failed to provide a SERVICE and a GOOD PRODUCT. As a consumer my recommendation's to another consumer be extremely cautious purchasing any product's of any kind from any Best Buy.
Hey MY MISTAKE! Now I now why that hired a Lawyer to work their, LOL!!
Monetary Loss: $160.