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Resolved: Best Buy - Charged for undelivered product from BestBuy on bestbuy.com

Hello Best Buy Team, I ordered online for a HP laptop on the 'Thanks giving day' last November and still did not received any such package from bestbuy.com. But I have been charged the amount $375.00 as it was a special deal for me on 'Thanksgiving'. Here are the product details: HP - 17.3" Laptop Intel Core i7, 7th Gen 8GB Memory 1TB Hard Drive HP finish in Silver. It has been such an awful experience purchasing from bestbuy. Even after calling the 1800 number they tell that it has been delivered but I did not recieve any such package. I request the BestBuy team to refund the amount by looking into the matter soon.
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#1092643 Review #1092643 is a subjective opinion of poster.
Service
Best Buy Shipping Service
Cons
  • Did not deliver product but charged the full amount
Reason of review
Problem with delivery
Loss
$375
Preferred solution
Full refund
Tags
  • Bestbuy appliances
  • Best Buy Customer Service Nightmar

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Richfield, Minnesota 55423
United States
Phone:
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