Product: Best Buy Shipping Service Clear all filters (0 of 69 reviews match)
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I ordered a laptop on the 22nd and my delivery date to get it would be on the 30th and received a tracking number for the product. Well the 30th was yesterday and I have yet to receive it. I called customer service only to find out that my ordered wasn’t even shipped...
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5.0
Product
Best Buy Shipping Service
I liked
  • Original offered price
I didn't like
  • Have not received
#1412615
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I purchased an air fryer on Black Friday to be delivered to my home - it never came. Called today and not one of 5 people could tell me if my order shipped. they only said that they "do not have availability" to check on the order. Transferred me to different...
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Best Buy Shipping Service
#1411545
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Purchased Samsung sound bar online on November 8th. Never delivered! Best Buy website under my account shows item never delivered and refund made. NOT! Multiple calls and attempts to get my money back have failed. O customer service. They just do not appear to want to...
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2.1
Product
Best Buy Shipping Service
I didn't like
  • Customer service
#1410721
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I was at best buy Holyoke today Saturday 8/18 18 ans asked a sales person where the ipads were and he showed me and I asked for one and he proceeded to wait on someone much younger than me. I am 75. Another person asked me if they could help and I said no because I...
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Anonymous
Anonymous

So did you Ask to Speak to the Store manager at that time?

1.7
Product
Best Buy Shipping Service
#1333044
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Worse, the pickup dates for the two items were two separate dates, with the vacuum cleaner being the first date. Even worse, the third-party address can't hold an item as large as a vacuum, so that means two separate trips. I wish that the Best Buy website would be...
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2.4
Product
Best Buy Shipping Service
I liked
  • Instore staff
I didn't like
  • Lack of options re instore pickup of online orders
#1248295
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Best Buy - HORRIBLE DELIVERY SERVICE

I Ordered multiple household appliances for delivery and they never showed up and was rude when I called to see where my purchase was. STILL WAITING! HORRIBLE DELIVERY SERVICEI
1.7
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Customer service
Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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Best Buy Shipping Service
#1243395
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Best Buy - What I have to do to get my Mario Kar by Mail. IT is PAID
BBY01-805520865733 on line I bouth a Nintendo Switch and a Mario Kar. I received Nintendo Switch. Never Mario Kar. 12/19/17 and 12/21/17 so many times complaint. Today is 1/18/18 and my grandaughter stil has not receive her Mario Kar. I complaint so many times and Best Buy...
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1.0
Product
Best Buy Shipping Service
I didn't like
  • I have not receive my grandaughter mario kar
#1171956
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I never Know that Best Buy is able to do something like this. I am still waiting for my granddaughter Mario Kar and if worse come to worse, they erase the order that I have in my computer for 380 dollar for a Nintendo Switch and Mario Kar, The only proof I have is...
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Anonymous
Anonymous

What is a Mario Kar?

1.0
Product
Best Buy Shipping Service
I didn't like
  • Get managers with better education to know how to treat a lady
#1166678
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To Best Buy at Doral 107 Ave. and 17the Street First of all I want to say I never in my life had such bad customer service, yesterday I was talking with them for about 3 hrs with Best Buy and still haven't received my refund. I went to the store today 12/29/17 at Doral...
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Anonymous
wWiting for Mario Kasa by mail

I am still waiting for my money back returned at my card or the Mario Kart send by mail to my house the soon is possible.This store is not like used to be more than 10 years a...

Anonymous
Carmen 2017_2017

I am still waiting for Best Buy to send my grandaughter Mario Kasa. This is incredible, after called the police on me because I Paid for Mario Kasa on a disk NOT in download....

1.0
Product
Best Buy Shipping Service
#1159236
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Top Rated Products in Shipping Services Category

Had a Chest Freezer delivered. They came 3 hours earlier than the appointment time frame. The box did not contain the screws to attach the wheels. To get new screws takes 10 days. To get another Freezer takes 9 days. No one could give me a date when it could be picked...
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1.7
Product
Best Buy Shipping Service
I didn't like
  • Length of time to correct their mistake
#1128088
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