Product: Best Buy Shipping Service Clear all filters (0 of 69 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I purchased an appliance 5 weeks ago that was to be delivered to my home, 1st four hour appointment window no show no call, 2nd four hour appointment window no show no call, 3rd four hour appointment window - you guessed it - no show no call. I went back to the store...
Read more
Product
Best Buy Shipping Service
#959719
Reply to reviews
This 4k blu ray player is the best in the market, but buying one from best buy will be your worst experience. I am what best buy calls an ELITE PLUS customer, a title that is worthless if you don't gent the quality of customer satisfaction that (the best customers)...
Read more
Product
Best Buy Shipping Service
I didn't like
  • Very rude customer service reps
  • Worst customer service deserve no stars
  • Worst customer service
#923037
Reply to reviews
I bought an entertainment center from Best Buy in Irvine, California. They said "it shipped" the next day. Five days later the only thing in their system was a note that the label had been initiated. I checked with UPS; they did not (and still do not) have it in...
Read more
2.0
Product
Best Buy Shipping Service
I liked
  • Nice staff
I didn't like
  • Lied about delivery
#916875
Reply to reviews
So pardon me if im wrong, but isnt the main point of doing a preorder is having it in hand on the release date? Im so mad! I could've skipped this bs and went out snd got the phine somewhere today. I read similar complaints online, but was naive in thinking the same wouldn't happen with my order. I think Best Buy...
Read more
1.5
Product
Best Buy Shipping Service
#903524
Reply to reviews
Ordered something that had wrong model # on it and bestbuy sent wrong item in spite of description! Took another 2 hours to get return label because bestbuy wants to investigate! What about customer service...they just don't care I will NEVER deal with them again since...
Read more
2.0
Product
Best Buy Shipping Service
I didn't like
  • Poor customer response
#899230
Reply to reviews
I ordered a range and refrigerator on June 5 and picked the earliest date available for delivery, July 2. Just before the first delivery date, I received an automated call asking that I reschedule and so I did. My new delivery date was tomorrow, July 9. Yesterday, I...
Read more
1.0
Product
Best Buy Shipping Service
#879080
Reply to reviews
Show

Best Buy Shipping Service Review

Horrible customer service and terrible shipping service. Items delayed for shipment repeatedly. Take no responsibility.
1.0
Details
Customer service
Product
Best Buy Shipping Service
#750509
Reply to reviews
Best Buy’s “price match guarantee” isn’t really guaranteed and has many “strings” attached. They only match “selected” competitors from their predetermined list. Bought a Xfinity arris touchstone cable modem DOCISS30 from them($199.99 plus tax) on 11/23/15. Next day...
Read more
Anonymous
Anonymous

You are being a dramatic. Many strings attached? Nope. Maybe one but I just looked it up on line and it is very clear who they match. Quit being a baby.

2.3
Product
Best Buy Shipping Service
#745716
Reply to reviews
I purchased a laptop online and paid extra for guaranteed shipping 2 day. Later on the day AFTER I paid i recieved an email saying the item was backordered and they possibly might get it next month! So I called to cancel my order. I was told I can't cancel my order...
Read more
MattD78
MattD78

I would double check with the bank. It is possible that what you see on the statement is simply an authorization. Basically when you place the order Best Buy goes to the bank ...

1.0
Product
Best Buy Shipping Service
#610239
Reply to reviews
A few weeks ago I ordered a new laptop from Best Buy to be picked up via their in store pick up option. Best Buy currently did not have any models that I currently wanted in stock. They were to get a laptop shipped to their store, and then notify me when it is ready...
Read more
Product
Best Buy Shipping Service
I liked
  • Help at the store location
I didn't like
  • Customer service
#588815
Reply to reviews