Product: Best Buy Shipping Service Clear all filters (0 of 67 reviews match)
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So pardon me if im wrong, but isnt the main point of doing a preorder is having it in hand on the release date? Im so mad! I could've skipped this bs and went out snd got the phine somewhere today. I read similar complaints online, but was naive in thinking the same wouldn't happen with my order. I think Best Buy...
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1.5
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Best Buy Shipping Service
#903524
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Ordered something that had wrong model # on it and bestbuy sent wrong item in spite of description! Took another 2 hours to get return label because bestbuy wants to investigate! What about customer service...they just don't care I will NEVER deal with them again since...
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2.0
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Best Buy Shipping Service
I didn't like
  • Poor customer response
#899230
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I ordered a range and refrigerator on June 5 and picked the earliest date available for delivery, July 2. Just before the first delivery date, I received an automated call asking that I reschedule and so I did. My new delivery date was tomorrow, July 9. Yesterday, I...
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1.0
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Best Buy Shipping Service
#879080
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Best Buy Shipping Service Review

Horrible customer service and terrible shipping service. Items delayed for shipment repeatedly. Take no responsibility.
1.0
Details
Customer service
Product
Best Buy Shipping Service
#750509
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Best Buy’s “price match guarantee” isn’t really guaranteed and has many “strings” attached. They only match “selected” competitors from their predetermined list. Bought a Xfinity arris touchstone cable modem DOCISS30 from them($199.99 plus tax) on 11/23/15. Next day...
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Anonymous
Anonymous

You are being a dramatic. Many strings attached? Nope. Maybe one but I just looked it up on line and it is very clear who they match. Quit being a baby.

2.3
Product
Best Buy Shipping Service
#745716
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I purchased a laptop online and paid extra for guaranteed shipping 2 day. Later on the day AFTER I paid i recieved an email saying the item was backordered and they possibly might get it next month! So I called to cancel my order. I was told I can't cancel my order...
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MattD78
MattD78

I would double check with the bank. It is possible that what you see on the statement is simply an authorization. Basically when you place the order Best Buy goes to the bank ...

1.0
Product
Best Buy Shipping Service
#610239
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A few weeks ago I ordered a new laptop from Best Buy to be picked up via their in store pick up option. Best Buy currently did not have any models that I currently wanted in stock. They were to get a laptop shipped to their store, and then notify me when it is ready...
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Product
Best Buy Shipping Service
I liked
  • Help at the store location
I didn't like
  • Customer service
#588815
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samsung galaxy 5s--had battery issues--would heat up, drain really quickly, and then not take a charge. Went into local BB (nice people who work there), they told me that b/c it was under warranty, I would get a new phone, but would have to send it back. BB sent me a...
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4.0
Product
Best Buy Shipping Service
I liked
  • Mobile phone people were nice
I didn't like
  • Disconnect btw repairs and store
  • Geek squad apparently ignorant
#572327
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I purchase a portable air conditioner online. Product didn't get deliver and is returning to Bestbuy without any explaination. I call Bestbuy support line and apparently they have no control or contact on the company that they ship with. What a bunch of ***. If I mail...
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Anonymous
Grace

Listen to this one!! One day, I received a package from UPS on my step. It was a return to Best Buy. For some reason, the UPS label was torn off. I called Best Buy, they said ...

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Best Buy Shipping Service
#512630
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Military family stationed in Germany. Best buy advertising "now better shipping to APO addresses." Pre-ordered the Xbox one for our children's Christmas gift. It is Christmas Eve and we have not received it. Ordered the Xbox 6/10/13, not here. Ordered Xbox one games...
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Anonymous
scooter

You don't deserve better service just because you are in the brainwashed shithole military. It makes you no better than anyone and in fact I think it makes you worse!

Anonymous
baby girl

I brought four tablets from bestbuy got four boxes only got three a nd one box with nothing in it.call them they been lying everyday I call different lie.the tablet suppose t...

Bonn, North Rhine-Westphalia
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Best Buy Shipping Service
#466244
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