Update by user Apr 08, 2017
Definitely stay away from Best Buy, cancel any Best buy cards - for that is exactly why Best buy rep asked me for a credit card, I didn't apply for it....
Original review posted by user Apr 08, 2017
Brought a dvd player and tv. Dvd player came with no cords for hookup.
Was not informed by sales clerk. Made a round trip cab ride to get an explanation. Had to buy hdmi cord. Total spent after a $250 purchase, an addition $60 (for round trip and cord) Dumb a*****.
Retrain your employees to inform customers better, for not everyone has extra accessories for any electronics to apply. I am from the old school, since when did dvds and cds and other electronics sell with no cords? That like a microwave with no plate, or a dvd player with no remote control.
I mean really what is this world coming to? Unbelievable, Incredible, Remarkable......
Product or Service Mentioned: Best Buy Sales Representative.
Reason of review: Poor customer service.