Product: Best Buy Sales Representative Rating: 1 Star Clear all filters (7 of 28 reviews match)
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1.0
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I was in the Best Buy at Bell Creek Rd in Mechanicsville, Va on 6/21/18 and needed assistance in finding a USB cable and flash drive. The salesperson answered my questions about the cable. Then I made a request about the flash drive and he pointed the location to me. I...
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#1285834 Review #1285834 is a subjective opinion of poster.
Service
Best Buy Sales Representative
Reason of review
Poor customer service
1.0
Details
Best Buy - Saleman lies to sell ptoduct
I came into your store in Irving Tx Airport Fwy. I was looking at 65inch Tvs.A sales lady told me this is a great tv.She showed we everything about it.I looked at other tvs I decided to take it.I said for this price on the TV I want the best warranty you have and she...
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#1285375 Review #1285375 is a subjective opinion of poster.
Service
Best Buy Sales Representative
Reason of review
Poor customer service
1.0
Details
My recent experiences have been abismal with Best Buy and their staff. I had gone into the store looking to have a car alarm installed in my camper van. Without even looking at the vehicle, they said that a motion detector could not be used in that vehicle. That was my...
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2 comments
Anonymous
#1452252

Do your own research. Why would you expect minimum-wage employees who get no commissions to know every single product on their shelves? You need to take ownership of your purchases.

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Review
#1212878 Review #1212878 is a subjective opinion of poster.
Service
Best Buy Sales Representative
Reason of review
Poor customer service
1.0
Details
December 3, 2017 around 7:45-8:00pm, I entered Best Buy Altamonte Springs Fl. to purchase blue toothe transmitter. After searching around store with no luck, I flagged down a w/f employee and questioned location of device. W/F never said a word and pointed towards the...
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2 comments
Anonymous
#1413774

What is a w/f employee?

What is a blue toothe?

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Review
#1162162 Review #1162162 is a subjective opinion of poster.
Service
Best Buy Sales Representative
Reason of review
Poor customer service
1.0
Details
This girl kirena helped me the other day and she wouldn’t stop talking she was super annoying get pushing me to buy things even offered me her discounts just to get me to buy stuff one I didn’t want to spend money I was window shopping and two I don’t need help by...
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1 comment
Anonymous
#1398667

Wall of text that I cannot read nor understand.

Review
#1139091 Review #1139091 is a subjective opinion of poster.
Service
Best Buy Sales Representative
Reason of review
Poor customer service
1.0
Details

Update by user Apr 08, 2017

Definitely stay away from Best Buy, cancel any Best buy cards - for that is exactly why Best buy rep asked me for a credit card, I didn't apply for it....

Original review posted by user Apr 08, 2017

Brought a dvd player and tv.Dvd player came with no cords for hookup. Was not informed by sales clerk. Made a round trip cab ride to get an explanation. Had to buy hdmi cord. Total spent after a $250 purchase, an addition $60 (for round trip and cord) Dumb a*****....
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4 comments
Hasini
#1313722

Besides the fact that they make money if you buy a cable from them, they don't know how long a cable you need. If they included one that was too short for your use you'd complain about that.

If it was way too long you'd complain because it made a mess behind your equipment. This way you can buy one that fits you installation. Also it's correct that you should not pay their usurious prices.

This is not a new thing. When printers used parallel cables they didn't include cables for the same reason.

Anyway, it's not Best Buy who decides what to include.

Face it, you just made a mistake, accept it, buy a cable and move on enjoying your new device. It will make your life a lot easier.

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Review
#1031725 Review #1031725 is a subjective opinion of poster.
Service
Best Buy Sales Representative
Reason of review
Poor customer service
1.0
Details
On February 11, 2017 walked into Best Buy store#345, Huntington Station and was looking for a specific TV that was $999.99. A sales consultant by the name of Justin Milione greeted us and showed us where to find the TV. He then proceeded to tell us that a better TV...
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2 comments
Anonymous
#1297495

I guess you're right... I am an honest person and respect the same in return.

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Review
#1014362 Review #1014362 is a subjective opinion of poster.
Service
Best Buy Sales Representative
Cons
  • That i was lied to by a sales consultant just to make a sale
Reason of review
Poor customer service
Loss
$200
Preferred solution
Price reduction

Contact Best Buy Customer Service

Website:
www.bestbuy.com
Mailing Address:
7601 Penn Avenue South
Richfield, Minnesota 55423
United States
Phone:
(757) 220-1352
All Best Buy Contacts

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