Manufacturer: Best Buy Category: Sales Representatives Clear all filters (12 of 12 reviews match)
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Brought a dvd player and tv.Dvd player came with no cords for hookup. Was not informed by sales clerk. Made a round trip cab ride to get an explanation. Had to buy hdmi cord. Total spent after a $250 purchase, an addition $60 (for round trip and cord) Dumb a*****....
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ransom
ransom

Besides the fact that they make money if you buy a cable from them, they don't know how long a cable you need. If they included one that was too short for your use you'd compl...

offconsumerpissed
offconsumerpissed

OK, so you are old. So you should probably have enough life experience to be able to read and ask questions. Instead, you are begging for free stuff. Get it together, gramps.

1.0
Product
Best Buy Sales Representative
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A Best Buy located on Pico Blvd to purchase a new cell phone and have my old contacts and such transferred over. I must say that this Best buy has horrible customer service, the entire staff were either talking or texting on their personal phones, talking among...
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1.8
Product
Best Buy Sales Representative
I didn't like
  • Customers do not answer the phone
  • Bad service after purchase
#885929
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Gee what can I say, I thought Best Buy was a solid place to shop and had prices and knowledge to make it worth while to drive to. After a simple request about buying a simple stereo system they said I needed a home theater system. Granted I'm knowlegabe and should...
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2.7
Product
Best Buy Sales Representative
#879827
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Best Buy - Horrible customer service/lying drivers
Best Buy - Horrible customer service/lying drivers
Best Buy - Horrible customer service/lying drivers
Purchased a refrigerator through the St. Petersburg store and asked the sales person for late delivery. He provided correspondence that stated what time I should expect a call, the automated call came early (I was not home) and was not within the window that I had...
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1.6
Product
Best Buy Sales Representative
I didn't like
  • Management refusal to take call
  • Customer service
#806337
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My dishwasher purchase and installation was a complete disaster and I had such a horrible experience w. I'm not saying this is any particular person's fault, but bestbuy's sales and appliance delivery system is really outdated which prevents bestbuy's customer service...
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3.0
Product
Best Buy Sales Representative
#745952
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My frail and elderly mother (88 yrs. old) asked me to buy her a new TV and have it installed. I live 90 miles away so I called Best Buy in her town (Muncie, Indiana) and made sure they had the model she needed in stock, and asked how much they would charge to deliver...
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Product
Best Buy Sales Representative
#514572
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Geek Squad as well as sales representatives are so so so Bad and Liars, unfortunately!!! I bought a laptop couples of months ago as an open box but it was a pretty new and they gave me $30 off on it. At the beginning when they tried to start the machine up, it was very...
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Product
Best Buy Sales Representative
#487758
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Their ads are misleading and misrepresenting...I went in a few years ago to buy a laptop for my boyfriend bc their ad said it had blu-ray rom, but of course the same model they had in the store did not come with it. They just said sorry it was "misprinted" and we...
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Anonymous
Not-A-Mous

Simon IS a Best Buy shill. He has been on this site for at least 2 years. He used to get pissed at some guy who used to give legal advice against BB. I wish that guy would com...

Anonymous
Zach

The other customer probably had a protection plan. Duh.

Product
Best Buy Sales Representative
#480625
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I had purchased a Samsung LCD about an year ago on boxing day 2010 at a BestBuy store in Ottawa. I had also purchased an extended warranty for 3 years. Its not even been an year and i tried to call bestbuy customer service about my TV as i was having a problem with my...
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Anonymous
Simon

The resolution settings need to be changed in the Playstation settings and if you want 1080p resolution, you have to use an HDMI cable. It has nothing to do with your TV. ...

Product
Best Buy Sales Representative
#282013
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I have purchased cell phones, desk tops, lap tops, printers, scanners, service plans etc. from Best Buy and each and every time their sales reps and customer service has been dismal. After being transferred twice during a telephone conversation today with Geek Squad...
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Anonymous
Alyssa

Best Buy has the absolute worst customer service I have ever dealt with!! I bought a $600 Evo cell phone there a year ago and (STUPIDLY) agreed to their Geek Squad Black Tie P...

Anonymous
smart person

Did you know best buy paid out like $45,000,000 plus to fulfill service plans last year

Product
Best Buy Sales Representative
#240003
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