Product: Best Buy Sales Representative Clear all filters (15 of 15 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
The store didn't help me and when I call customer service they said if it was a mistake in the store they couldn't do anything for me and that I should have asked for another manager and ask for the sale price. ITS not my job to keep asking for a different manager when the first one says no. How about your reps know what the heck they are talking about. Count me a never shopping at best buy...
Read more
1.8
Product
Best Buy Sales Representative
I liked
  • Most products
I didn't like
  • Customer service and delivery
  • Third-party customer service
  • Best buy credit card customer service they lie to much
#1101271
Reply to reviews
Geek says they complain to Best Buy sales to stop over promising what can be done and the reply is they must over promise ( lie ? ) to make the sale. Summary, sales lies, Geek blames sales, Geek blames Geek, poor tech service, no quality control, you get to make four...
Read more
Product
Best Buy Sales Representative
#1074132
Reply to reviews
Brought a dvd player and tv.Dvd player came with no cords for hookup. Was not informed by sales clerk. Made a round trip cab ride to get an explanation. Had to buy hdmi cord. Total spent after a $250 purchase, an addition $60 (for round trip and cord) Dumb a*****....
Read more
ransom
ransom

Besides the fact that they make money if you buy a cable from them, they don't know how long a cable you need. If they included one that was too short for your use you'd compl...

offconsumerpissed
off***sumer***ed

OK, so you are old. So you should probably have enough life experience to be able to read and ask questions. Instead, you are begging for free stuff. Get it together, gramps.

1.0
Product
Best Buy Sales Representative
#1031725
Reply to reviews

Best Buy - Execellent employee

#1078151
4.1
Details
We had a really good service. His name was Jacob Coleman.Even though he was waiting on us. He was still answering questions for other customers. And he had a good attitude. Working with the public can be exhausting.And I thought that he was doing a good job.
Comment
Show
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
A Best Buy located on Pico Blvd to purchase a new cell phone and have my old contacts and such transferred over. I must say that this Best buy has horrible customer service, the entire staff were either talking or texting on their personal phones, talking among...
Read more
1.8
Product
Best Buy Sales Representative
I didn't like
  • Bad service after purchase
  • Customers do not answer the phone
#885929
Reply to reviews
Gee what can I say, I thought Best Buy was a solid place to shop and had prices and knowledge to make it worth while to drive to. After a simple request about buying a simple stereo system they said I needed a home theater system. Granted I'm knowlegabe and should...
Read more
2.7
Product
Best Buy Sales Representative
#879827
Reply to reviews
Best Buy - Horrible customer service/lying drivers
Best Buy - Horrible customer service/lying drivers
Best Buy - Horrible customer service/lying drivers
Purchased a refrigerator through the St. Petersburg store and asked the sales person for late delivery. He provided correspondence that stated what time I should expect a call, the automated call came early (I was not home) and was not within the window that I had...
Read more
1.6
Product
Best Buy Sales Representative
I didn't like
  • Customer service
  • Management refusal to take call
#806337
Reply to reviews
My dishwasher purchase and installation was a complete disaster and I had such a horrible experience w. I'm not saying this is any particular person's fault, but bestbuy's sales and appliance delivery system is really outdated which prevents bestbuy's customer service...
Read more
3.0
Product
Best Buy Sales Representative
#745952
Reply to reviews
My frail and elderly mother (88 yrs. old) asked me to buy her a new TV and have it installed. I live 90 miles away so I called Best Buy in her town (Muncie, Indiana) and made sure they had the model she needed in stock, and asked how much they would charge to deliver...
Read more
Product
Best Buy Sales Representative
#514572
Reply to reviews
Geek Squad as well as sales representatives are so so so Bad and Liars, unfortunately!!! I bought a laptop couples of months ago as an open box but it was a pretty new and they gave me $30 off on it. At the beginning when they tried to start the machine up, it was very...
Read more
Product
Best Buy Sales Representative
#487758
Reply to reviews
Their ads are misleading and misrepresenting...I went in a few years ago to buy a laptop for my boyfriend bc their ad said it had blu-ray rom, but of course the same model they had in the store did not come with it. They just said sorry it was "misprinted" and we...
Read more
Anonymous
Not-A-Mous

Simon IS a Best Buy shill. He has been on this site for at least 2 years. He used to get pissed at some guy who used to give legal advice against BB. I wish that guy would com...

Anonymous
Zach

The other customer probably had a protection plan. Duh.

Product
Best Buy Sales Representative
#480625
Reply to reviews