Product: Best Buy Replacement Clear all filters (25 of 25 reviews match)
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Bought a new washer. Delivery man broke it, flooded the floor and then lied and said he just dropped it off he did not try to install! My contractor witnessed the whole thing. Delivery man said he would come the next day and replace part he broke! No! Bought a new...
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Best Buy Tewksbury Township, New Jersey
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Best Buy Replacement
I liked
  • Cant answer
I didn't like
  • Delivery man broke washer and lied about it
#770409
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We were delivered a broken washing machine and they had the nerve to want to make us wait and have it repaired??! We just bought it! They also showed up a day early??! We had to turn around from a short trip to accept the day early delivery for this broken machine. My...
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Best Buy Replacement
I didn't like
  • Poor customer service
  • Run around
#763201
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The Best Buy Store at Fairless Hills, PA sold me a MacBook Pro for $1200 with a ream of printer paper inside instead of the laptop. I immediately emailed the Customer Service Department on Christmas morning (since it was a present) with the fraud. I received a reply...
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Anonymous
Don

I've had my credit card info stolen here also.

Anonymous
Anonymous

I too, have bought emty ink cartrages, if I ever have to go to the Fairless Hills Best Buy, I have customer service open the package before I leave the store. I go to NJ Best ...

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Best Buy Replacement
#575441
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Best Buy Replacement Review

#590124
Otter box case for my Samsung s3 was a Chinese knockoff and the clip broke off the case. I can't get a replacement through the great otter box warranty program because it's a KNOCKOFF. DON'T SHOP AT BEST BUY
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Purchased a iBeats ear buds with the $14.99 2 yr replacement Warranty. Now the buds are having an issue cable not working getting static loss of sound. Brought it to Best Buy for what I thought a full replacement but they say I have to pay the difference between the...
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4.0
Product
Best Buy Replacement
I didn't like
  • False warranty
#557859
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They lied to me about my replacement plan for kindle fire tablet.. they told me I should have it because my son would be playing with it. Said I could even smash it with a hammer and they would replace it. He dropped it on the ground and this little kid that has no...
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5.0
Product
Best Buy Replacement
#556775
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TERRIBLE COMPANY. Every time I call I'm put on a 10 -15 minute hold. Staff is very unprofessional and rude. If you ask for a manager you're put on another 15 min hold. I purchased a warranty for my 3 iphones. When I went to get one repaired because the glass was...
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Anonymous
gotcaught

umm smells like you got caught up on your own switcha-roo game....

Anonymous
No Best Buy

Another satisfied Best Buy customer.

1.0
Product
Best Buy Replacement
I didn't like
  • Poor customer service
#546380
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They promised an oven delivery three weeks after I ordered. I waited three weeks without a working oven at home, and then a couple of days before delivery they tell me it's delayed another five weeks. I say I cannot wait that long and ask them what they will do to make...
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Helpful.Tech
Helpful.Tech

Your solution seems rather straight forward to me. Cancel the order and go somewhere else.

Product
Best Buy Replacement
#523793
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I BOUGHT AN APPLE IPAD MINI BACK IN OF 2013 FROM A WHOM SOLD ME ON THE TWO YEAR PROTECTION AS WELL AS A ZAGG SCREEN PROTECTOR. THE SALESMAN EXPLAINED THAT THE SCREEN PROTECTOR HAD A LIFETIME WARRANTY WHICH COULD BE OBTAINED THROUGH TAKING IT IN TO THE STORE AND THEY...
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Anonymous
Simon

ME SPEAKY IN ALL CAPS LIKE CAVEMAN TOO. MAYBE YOU LEARN TO CARE FOR ELECTRONICS BETTER AND YOU NO HAVE PROBLEM.

Product
Best Buy Replacement
#462128
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Long Story Short - I need your help. The long story short is last year I bought an Apple Macbook Pro plus Black Tie with Accidental protection from Best Buy in Okemos, Michigan. It was pretty much a lemon from day one. I asked them last week to exercise my option for...
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Anonymous
FinnandJake

The first and only problem is, you bought a Mac.You sir are quite vague in this story. Doesn\'t describe when or how you tried to take it back, and what was said. Maybe consid...

IHateStupidCustomers
IHate***Customers

you\'re dumb for spending that much money on a Mac, there\'s your answer. oh and an iPad too.

Product
Best Buy Replacement
#337449
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I bought a microwave from bestbuy.com. it came damaged. i called best buy immediately and was told a return shipping label would be sent to me. the next day I called again. i was told the same thing. 10 days later still no label and when I called again i was first...
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Anonymous
Some Person

I am not sure if your issue is still ongoing, but have you thought about taking the microwave in store to do the return? Your local store should be able to take care of that. ...

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Best Buy Replacement
#334928
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