Not resolved
1 comment

Today I bought an Insignia BT speaker on sale at Best Buy, Miami Beach.I took it home and tested it.

Sadly, the item was so poor in quality I decided to return it and tty another brand. I had paid with my debit card. I was informed that the money would take 3-5 business days to show on my card. I asked the manager why it took so long.

He looked me right in the eye and lied to me, stating it was my bank. I told h8m that was unacceptable and upon returning home called my bank customer service. Lo and behold, while the charge had already cleared, did so instantly, the rep informed me that Best Buy had not even submitted the refund. The store even had the option to automatically refund the purchase but chose to do it manually.

Now I'm furious!

I go back to the store and march the manner to the side like a drill sergeant with a basic training recruit and called him out.He swore the refund was automatic until I showed him the receipt where it

Review about: Best Buy Manager.

Reason of review: Poor customer service.

Had an Experience with Best Buy?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1322649

While he might have been better and more polite. Most retailers take 3-5 business days for the return to post to your bank. It's pretty well known but he should've been more polite to you.

You May Also Like

Best Buy - Delivery Schedule Best Buy "I selected my refrigerator delivery for Oct 27 the 4-8 window. On Oct 26, I received a voice message confirming the Oct 27 delivery date and window...." Read more Best Buy Samsung Electronics Tv Review from Chicago, Illinois Best Buy "Purchased the unit a month ago. Purchased extended warranty. While viewing my favorite program the unit popped loudly. Powered down waited a few minutes. Powered back on larger rainbow lines...." Read more Best Buy - Don't go near this place Best Buy "My wife’s Asus laptop screen started flickering 4 days before the warranty was up. This was the only stroke of luck in the whole scenario that follows. Checked the device..." Read more Best Buy - Refrigerator Delivery never showed up TWICE Best Buy "On June 30th I had placed an order for a Samsung Refrigerator via bestbuy.com, due to some reasons I had to call the customer service rep to finish my order...." Read more Iq Option - VERY BAD SERVICE AND I SMELL SCAM Iq Option "I earned a good profit worth $16000 , i verified my account by providing all documents , they send me $1000 as my first withdrawal, i was happy , but..." Read more Nissan Motor Acceptance Corporation - The worst company ever!!!! Nissan Motor Acceptance Corporation "Bank made a mistake in sending a payment last year but any subsequent payment was on time since it is scheduled automatically. Instead of notifying us about the missing payment,..." Read more ThanksForTheHelp - You saved me - Outstanding Work. ThanksForTheHelp "Outstanding work folks.. 3 days and tons of work. You have done.. I cant mention what I got - cant go public - but whatever I got , my prof..." Read more Box Office Tickets - Holiday to NYC ruined! Box Office Tickets "I’m from the UK and bought 4 tickets to watch a Yankees game whilst we were on a once in a lifetime trip to New York. This was going to..." Read more