Product: Best Buy Manager Rating: 4 Stars Clear all filters (2 of 217 reviews match)
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4.0
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I am one of managers of parking lot at queens place 88-01 queen blvd new york 11373 , we have one of the best buy workers , who refuse to pay his monthly parking fee , and he refuse to pay his ticket fee , and he parked his car at our location , and he waited until...
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Anonymous
#1286717

So glad I don't live somewhere that I have to pay to park. Where I live all parking lots are free.

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#923274 Review #923274 is a subjective opinion of poster.
Service
Best Buy Manager
Reason of review
Poor customer service

Best Buy - Manager Review from Newport News, Virginia

3.9
Details
I went to best buy to purchase a tablet. After waiting for almost 45minutes someone decided to assist me. The individual clearly did not know the products they were selling and didn't even know what they had in stock. After purchasing the tablet I decided to get a bigger tablet. The next day I arrive at the store when they first open hoping to receive better customer service. After waiting 30 minutes to see a new tablet I decided to look for a manager. Surprisingly all the managers were in the front of the store laughing and goofing off. Apparently, they were offended that I interrupted there non work related conversation. The manager told me that it should be someone in the area to assist me. After walking around they finally found someone to assist me. Apparently he was upset that we interrupted his texting. My problem is that I counted 25 employees on the floor of the store walking around. No one was assisting or trying to get a sale. The store in Newport News, VA clearly doesn't know what customer service is. Management and employees really need basic training. I try to avoid this store at all cost. Best buy corporate really needs to go and investigate issues with store. Employees are rude, unfriendly and getting paid not to do there job.
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Review
#601957 Review #601957 is a subjective opinion of poster.
Service
Best Buy Manager
Reason of review
Poor customer service

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