Product: Best Buy Manager Clear all filters (0 of 205 reviews match)
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ON SATURDAY 11/25/2018 LOOKING THROUGHT YOUR ON LINE ADVERTISING I FOUND A BACKUP CAMERA AND KENTWOOD DNK575S IN-DASH RADIO I HAD TROUBLE WITH YOUR WEB SITE SO THE FOLLOWING DAY I WENT TO YOUR STORE AND ORDERED THE SYSTEM I ASK THE GUY COULD I GET THE SAME DEAL HE SAID...
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1.1
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Best Buy Manager
I liked
  • Price but it was a black friday
I didn't like
  • Being lied too
#1418429
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I was told that I could drive another 20 minutes to another store that might have it available. They didn't offer to have it shipped to me, or to have my order delivered to the store I was able to pick it up from. After talking to a manager I was told that there were...
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Anonymous
Martha Jones

call them +1 833 272 0777, For the 3rd time I ordered an item online for store pick up. The website said it was available. When I got to the store I waited 30 minutes for them...

1.1
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Best Buy Manager
#1408525
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My wife bought a Moto Cell Phone plus 3 accessories a month ago at Best Buy in Dallas Texas. She was not impressed with the accessories & brought them back to the atote for return with the receipt. Ahw was denied a reund. She was told that thw item is no longer sold...
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Anonymous
Anonymous

That's harsh. QUOTE : " loyal customers for many years " ... they don't break the rules for you once and now you'll never return ? The customer is not always right but they ar...

1.0
Product
Best Buy Manager
I didn't like
  • Responsiveness
  • Poor customer response
#1393989
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Many businesses like BestBuy are finding themselves closing due to consumers turning to on line vendors for many reasons. Today, my husband and I experienced the top two: 1. Cost (even though you have a "price match" policy in place) 2. Customer Service Why is #2 more...
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Product
Best Buy Manager
I liked
  • Product
  • Sales staff
I didn't like
  • Manager
  • Dysfunctional system
  • Lousy service
#1389838
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we bought a Kitchen Aid dishwasher and double oven at the St. Peters Mo. store. We also bought Best Buy installations for both. A guy was supposed to come between 8 and 12, it is now 3pm and still no one. we called Best Buy several times during the day and got onwhere....
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Best Buy Manager
#1373311
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September 1, 2018. I’m trying to find an outdoor tv antenna with 150 mile range. I’m at Walmart in Mobile, Alabama and they don’t have what I need. From Walmart electronics Dept I call the local BestBuy at 1310 Tingle Circle E. 36606. Someone answers and transfers my...
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1.0
Product
Best Buy Manager
#1344392
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We purchased ,LG refrigerator, washer, dryer, dishwasher, range hood, Samsung range and microwave. Just under $6000. We paid fro delivery and install on all items from Geek Squad. Some men with a truck came and dropped off the items and left them in the middle of the...
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Anonymous
Anonymous

Why would the Geek Squad install home appliances? That does not make any sense, Years ago in college I worked for the Geek Squad and at no point did we ever have anything to d...

1.0
Product
Best Buy Manager
I didn't like
  • Geek squad never came to install
  • Unwilling to repair or replace defective product
#1276542
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Best Buy is the absolute, 100% worst company I have ever dealt with in my life. Inability to deliver the right appliances or measure them correctly, terrible service and refusal to contact me back about sending me the wrong kitchen appliances. I battled with numerous...
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1.0
Product
Best Buy Manager
#1239501
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12/5/2017 10:20 am Best Buy 5019 S Cleveland Ave Fort Myers, Fl 33907. Spoke with JIM a salesman in the TV section. To make a long story short. JIM insisted that the price match was for an item sold and shipped by Amazon.com. I showed JIM the Amazon printout that a...
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Best Buy Manager
#1142556
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Best Buy - Geek Squad Manager

When you go into a store 5 times and still get the run around from Blake the Geek Squad Manager might be time for him to be replaced. He promised, he lied and told us to take our business to other area establishments if we didn't like the customer service. I guess Best buy doesn't need the business nor do they care about customer service! SAD!!!
1.5
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Best Buy Manager
#1137573
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