Product: Best Buy Manager Clear all filters (198 of 198 reviews match)
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12/5/2017 10:20 am Best Buy 5019 S Cleveland Ave Fort Myers, Fl 33907. Spoke with JIM a salesman in the TV section. To make a long story short. JIM insisted that the price match was for an item sold and shipped by Amazon.com. I showed JIM the Amazon printout that a...
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Best Buy Manager
#1142556
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Went to buy an advertised TV.Got inside on Thanksgiving night right at 5 when the store opened, got a ticket from the sales associate that verified that they had one, got in line to pay for it and when I got to the register an asst manager came up and said I needed a...
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2.3
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Best Buy Manager
#1136304
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The razor was unopened, but Best Buy’s manager wouldn’t return it because of “Health Reasons” again IT WAS UNOPENED!! The is the most lame excuse I’ve ever heard of and the most worthless customer service of any store I have ever dealt with. The customer is always...
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MattD78
MattD78

The customer is always right shouldn't mean anything at all. That being said, electric razors are not on Best Buy's 'nonreturnable' items list so perhaps calling corporate wil...

1.0
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Best Buy Manager
#1117811
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Best Buy - Geek Squad Manager

#1137573
1.5
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When you go into a store 5 times and still get the run around from Blake the Geek Squad Manager might be time for him to be replaced. He promised, he lied and told us to take our business to other area establishments if we didn't like the customer service. I guess Best buy doesn't need the business nor do they care about customer service! SAD!!!
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Best Buy - Extremely poor

#1071545
Treated terrible by a associate and store manager who could care less about my terrible service or complaint!!
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Best Buy Manager Review

#1003294
I went to Best Buy today at 5:30 in la masa store and there was a super vaser named Nick is a bad person has a very bad way to talk and trade us very bad and I never will go there , me and all my family . I ask the Best Buy management to take care about this problem.
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Best Buy Manager Review

#750320
Call Best Buy for price match online. General manager Erica very rude and condescending. They don't understand their own price matching policy I never want to listen to the customer. Amazon here I come. Plus if you use Chase freedom card you get 10% off on all Amazon products till end of December 2015. Why by Best Buy? In addition Amazon customer service awesome
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Sales people on staff are very friendly and knowledgeable of the products they sell.It's when you have to deal with management like their Assistant Manager Sarah, to get an override code approved for a coupon voucher, that the whole buying experience is ruined. Her...
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1.0
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Best Buy Manager
#1114815
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he said online is separate company and not connected to store...remember i paided cash in store for tv...not his problem. In short this is why best buy is going out of business and amazon and sams club online will win. To bad customer service means nothing to best...
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2.4
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Best Buy Manager
#1077794
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I've been a client for many years and I've been at this store many times.But this time the customer service was terrible. I just had to return an item that bought online as a gift ! But the Assistant "DIVA" Manager called Mayra, made it difficult and complicated. You...
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1.0
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Best Buy Manager
#1055173
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My son took his Switch controller to our Best Buy store because the controller never connected to the console correctly. The first girl told him it would be no problem to exchange. Another girl interrupted her and said she would not exchange it. He asked to speak to a...
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2.1
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Best Buy Manager
#1039306
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Today I bought an Insignia BT speaker on sale at Best Buy, Miami Beach. I took it home and tested it. Sadly, the item was so poor in quality I decided to return it and tty another brand. I had paid with my debit card. I was informed that the money would take 3-5...
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Anonymous
Jess Mariano

While he might have been better and more polite. Most retailers take 3-5 business days for the return to post to your bank. It's pretty well known but he should've been more...

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Best Buy Manager
#1034853
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Here my order I placed online, 508400054 (KMM1260331V48590L0K​M).a defective laptop arrives at my place. After much fight and multiple phone calls a month and half later. I get my refund. I was happy it was done with. But the story takes a different turn here. Bestbuy...
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1.0
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Best Buy Manager
#1014992
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Eugene store manager RIch, I wish we could have gone out back and dealt with this like men.I know you woulda called the police if I would have even mentioned it. your that kind of guy that hides behind his desk and talks *** until you get confronted. then you hide...
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2.0
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Best Buy Manager
#978454
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