Manufacturer: Best Buy Category: Managers Clear all filters (172 of 172 reviews match)
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My son took his Switch controller to our Best Buy store because the controller never connected to the console correctly. The first girl told him it would be no problem to exchange. Another girl interrupted her and said she would not exchange it. He asked to speak to a...
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2.1
Product
Best Buy Manager
#1039306
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Today I bought an Insignia BT speaker on sale at Best Buy, Miami Beach. I took it home and tested it. Sadly, the item was so poor in quality I decided to return it and tty another brand. I had paid with my debit card. I was informed that the money would take 3-5...
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Anonymous
Jess Mariano

While he might have been better and more polite. Most retailers take 3-5 business days for the return to post to your bank. It's pretty well known but he should've been more...

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Best Buy Manager
#1034853
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Eugene store manager RIch, I wish we could have gone out back and dealt with this like men.I know you woulda called the police if I would have even mentioned it. your that kind of guy that hides behind his desk and talks *** until you get confronted. then you hide...
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2.0
Product
Best Buy Manager
#978454
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Best Buy Manager Review

#1003294
I went to Best Buy today at 5:30 in la masa store and there was a super vaser named Nick is a bad person has a very bad way to talk and trade us very bad and I never will go there , me and all my family . I ask the Best Buy management to take care about this problem.
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Best Buy Manager Review

#750320
Call Best Buy for price match online. General manager Erica very rude and condescending. They don't understand their own price matching policy I never want to listen to the customer. Amazon here I come. Plus if you use Chase freedom card you get 10% off on all Amazon products till end of December 2015. Why by Best Buy? In addition Amazon customer service awesome
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Best Buy Manager Review

#740703
Had issues with best today on black friday. It wasnt fair we were here all night and all of us didnt get a ticket supposly because it has to be one dor family and some people in front of us had a ticket each person and they were family , manager was so racist cause we were hispanics and the other ones were white
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Best Buy Manager Review

#516807
Terrible service given by general manager Melissa at Douglasville ga location will never shop there again she was un helpful and not willing to fix an error that was made on the associate behalf. She does not need this title and make the company look bad
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A few days ago my brother needed a reasonable accomodation to a disabling injury at a best buy store, he was flatly denied. The claim was made by the store manager that company policy did not allow him to do what was needed by my brother. In the first place, I was...
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Anonymous
Anonymous

I noticed you didn't mention what your reasonable request was?

Anonymous
Anonymous

What exactly are you talking about you immigrant?

4.8
Product
Best Buy Manager
#956593
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I am one of managers of parking lot at queens place 88-01 queen blvd new york 11373 , we have one of the best buy workers , who refuse to pay his monthly parking fee , and he refuse to pay his ticket fee , and he parked his car at our location , and he waited until...
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Anonymous
Anonymous

So glad I don't live somewhere that I have to pay to park. Where I live all parking lots are free.

Anonymous
aod

How is this a complaint about bestbuy? If anything this is a personal complaint about an individual who happens to work for a company, *** this isn't even a case of him being ...

4.0
Product
Best Buy Manager
#923274
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HORRIBLE customer service!! My daughter bought a kindle from the Murfreesboro store. She had saved $ given to her from grandparents. Well, the piece of junk tore up within a month. Had my receipt in hand wanting resolution. Amanda, the so-called manager had the...
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Anonymous
Anonymous

Yeah, your leaving something out. Even if you really didn't break it yourself, or bringing it back outside the time period alotted, Corporate would refund you. Tell the whole ...

Product
Best Buy Manager
#860279
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I purchased a laptop computer for my business,lam on the road all the time an would be leaving out this afternoon and would need it set up and ready ,they told me it had some updates also I ask how long it would take ,they said two hours ,ok ,leave phone#and email will...
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Product
Best Buy Manager
I didn't like
  • Customer service
  • Lack of knowledge
  • Technical support
#793871
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I purchased a Beats Pill from Best Buy Brockton during the Christmas Holiday. After bringing the pill home and listening to the sound it just wasn't that great. I tried to return the Pill to the Brockton store and was told that they have a 15 day return policy. ...
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Anonymous
Anonymous

A) how do you know the customer in front of you returned an item after 16 days. B) what does her being white have to do with anything. C) Just because something is done for on...

1.3
Product
Best Buy Manager
#793088
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I bought an unactivated device (full retail price) not long ago but it happened to be defective (heats up easily and restarts). It was the last day of return and I brought it to store AFTER calling 1888bestbuy (I was told I could bring it to any store). When I was at...
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2.2
Product
Best Buy Manager
I liked
  • Competitive prices
I didn't like
  • Poor return
  • Poor service
  • Poor management
#771410
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We have been contacting Best Buy from earlier this afternoon trying to find a resolution to the damaged TV we bought last night but only got frustrated answered from your employees. We bought a Samsung 55" 4k TV from our local Best Buy store in Charlotte, NC last...
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1.0
Product
Best Buy Manager
I didn't like
  • Customer service
#760663
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