Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality

I purchased a Rand McNally Overdryve7 on June 1, 2017. It was installed on June 9th.

Last week Aug 1st, the USB port stopped working. I called Rand McNally and they said I could send it to them or take it back to Best Buy. I went to Best Buy customer service and they were not only very rude, they refused to even look at it. Nothing.

I paid $323.00 and have not even paid for it as yet. And, adding insult to injury, Rand McNally told me Best Buy did not have to hard wire it to my car for an additional $75.00. I am so pissed off at Best Buy.

I will never buy anything from them again ever. No wonder why they are losing money.

Review about: Rand Mcnally Gps Navigation System.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $323.

I didn't like: Customer service.

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