I bought a laptop, a Toshiba Satellite. I thought I was going to walk out after my purchase & take it straight home & check it out... Oh NO!!!
After & I mean straight after the purchase, the Geek Squad took it & said they needed to "make sure" that it worked properly & install -thier- internet protection.
After having it for almost a year (not quite a yr now) it crashes. I took it to a friend of mine & they searched through it to see what was wrong & asked if I put any kinda internet or firewall protection other than what it came with... Of course I told him the Geek Squad put something like that on there. He told me that's what made it crash.
I took it back to the Geek Squad, after looking at for about an hr, told me it would cost as much as I pd for the laptop to begin with to fix it. When I said no thx & that I wanted e laptop back & I wanted to take it home, They got mad as *** & asked me what I was going to do with it. Yea, what am I gonna do with MY laptop. When I asked why was it thier biz what I do with MY stuff they got really mad & refised to give me MY laptop.
When I told them if I left the building without my laptop, I was going straight to the police station & taking out a report for stolen property (after all the laptop was registered to me by that time). I quickly got my laptop back. So I told them to *** OFF & I would NEVER be back!