Best Buy Gift Card Reviews and Complaints
Received an e-gift card and was not able to use it online. | Best Buy
Best Buy - Gift Card Review
Update by user Oct 02, 2016
Part of a promotion for appliance sale. (Buy 3+ major kitchen appliances and receive $400 gift card)
Original review posted by user Oct 01, 2016I was to receive a Best Buy gift card for $400. It was cloned and was BB refuses to refund me anything that was spend by the fraudster after the post office delivered the card to my door- in Virginia. Even though the fraudulent purchases were made before and after delivery to me from a store in Georgia. Card was delivered to me at 1:30pm and purchases were made hundreds of miles away at 2:30 and they refused to acknowledge that it would have been impossible for that to happen and that their poor internal controls allow for this to happen. They will never acknowledge the issue publicly because no personal identifying information (PII) was compromised. But their customers suffer. Well.... Make that a former customer now.
BEST BUY Reneged on a senior citizen
- I stopped shopping at best buy
- Lack of respect
BestBuy lies netflix giftcard useless | Best Buy in Dedham, Massachusetts
- Convenient location
- I didnt i dont
- Wasteing my time
- Rude store guys
- Wasteing my time stealing my money
Non Payment | GiftCardRescue in Yuma, Arizona
- Customer service and untruthful
Gift card not valid because of "Best Buy system error"
Update by user Jan 24, 2015
OK. After trying to talk to someone higher up on the food chain.
I was met with a borderline rude individual. That is what pushed me to post here AND make a complaint to the BBB.
The BBB lit a fire under their bottom. I was called shortly after by BB corporate with...
- Competitive prices
- Slow to assist
- Customer service
- Not enough stock
Worst customer service ever!!!! | Best Buy in Tunkhannock, Pennsylvania
- Customer service or refund policy
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